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Chase Bank: Current account reviews

4.86
Based on 49,016 reviews, last reviewed 10th Sep 2026
90% decrease in 5 star reviews
in the past 90 days
100% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
96%
See only 4 star reviews
3%
See only 3 star reviews
0%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

Brilliant security checks. Brilliant security checks. Great communication. Very good offers, amazing app. Great accessibility and flexibility Reviewed on: 10th September 2026
Sid's avatar
Sid

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026
Net's avatar
Net

About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

Chase Bank Current account reviews (49016)

Review of the Chase Bank, Current account:

I love Chase Bank.

5
I love Chase Bank. I have both savings and current account with Chase and it is so easy to manage both in a single app. Best rates in the UK that no other bank can offer. Very happy with the online platform and never had to reach out to customer service. Never had any issue so far. Reviewed on: 15th February 2024

Top for Technology and Service

5
Always professional and helpful 24 hours day and night, with a great forward thinking product which has never had any glitches or issues , thank you Reviewed on: 15th February 2024

Cash back and small change reward is unparalleled.

5
Cash back and small change reward is unparalleled. Reviewed on: 15th February 2024

Everything is sorted in minutes

5
Everything is sorted in minutes no waits and automated calls Reviewed on: 15th February 2024

Excellent bank resolves issues fast and professional...

5
Excellent bank resolves issues fast and professional easy to use and helpful communications Reviewed on: 15th February 2024

Great Bank & Slick Mobile App

5
Great customer service when contacted. The app is one of the best banking ones that I have used across the market. The push notifications are particularly helpful when money enters and leaves your account and the advanced warning of direct debit payments is another great feature. Reviewed on: 15th February 2024

Had an excellent experience since day one, it’s the...

5
Had an excellent experience since day one, it’s the first time I have been able to use the extra features like round up’s and cash back on spend without any difficulties Reviewed on: 15th February 2024

App is very easy to use, when I have spoken to the c...

5
App is very easy to use, when I have spoken to the customer service they were very helpful. Reviewed on: 15th February 2024

Great App

5
Great App and the customer service is manned by real people and excellent. Also the 1% cash back is great. Reviewed on: 15th February 2024

Great app, easy banking & very generous rewards.

5
Great app, easy banking & very generous rewards. 1% back on debit card purchases up to £15/month so can earn £180/year Reviewed on: 15th February 2024

I have had a Chase account for about 9 months.

5
I have had a Chase account for about 9 months. It was easy to open, the app is very user friendly and loving the cash-back! Reviewed on: 15th February 2024

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