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Chase Bank: Current account reviews

Name: Current account
Rating: 4.86 (49015 reviews)

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4.86

Based on 49,015 reviews, last reviewed 20th Aug 2026

75% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

4

Works well, easy to use app Overall works well, easy to use app, the cash back used to be good, but too hard to get these days Reviewed on: 20th August 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49015)

Review of the Chase Bank, Current account:

Great debit card for using abroad with no charges.

Great debit card for using abroad with no charges. 1% back on most purchases (limit). Reviewed on: 27th February 2025

Great bank and user friendly app

Great bank and user friendly app Reviewed on: 15th February 2024

good cashback for no big steps to take.

good cashback for no big steps to take. okay savings accounts. app isnt 100% can be slow to update Reviewed on: 15th February 2024

A faultless app based banking platform

A faultless app based banking platform that provides me with with a vehicle to save along as I spend, earning interest as I go. Whats worked for me is that it has thrown me into savings, where normally I wouldn't have bothered. Reviewed on: 15th February 2024

Easy to use app.

Easy to use app. No charges for overseas use. Decent interest rates. Reviewed on: 15th February 2024

The best bank by far.

The best bank by far. Simple, easy to use. Highly recommended Reviewed on: 15th February 2024

Great - amazing offers, easy to use.

Great - amazing offers, easy to use. Only downside is you cannot deposit cash or cheques. Everything else is the best, however. Reviewed on: 15th February 2024

Informative communication

Monthly informative statements with useful information. No spam emails. Reviewed on: 15th February 2024

I have been extremely satisfied with my experience.

I have been extremely satisfied with my experience banking with Chase. Their customer service is top-notch and I feel I’m in good hands. One of the major benefits of banking with Chase is their 1% cash-back offer on many transactions, which is a significant advantage for me. Additionally, they round up the transaction amount to the nearest pound and transfer the difference to my savings account. It's also incredibly convenient to access my account and manage my finances through their mobile app, which is a significant benefit for me. Overall, I highly recommend Chase as a reliable and trustworthy bank. Reviewed on: 15th February 2024

Positive Customer experience

Positive Customer Service experience and clear & concise app Reviewed on: 15th February 2024

Chase Best Current Account App

Online app excellent for activities on my current account. Well laid out and easy to use. Would recommend Chase current account as there are definite benefits. Reviewed on: 15th February 2024

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