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Chase Bank: Current account reviews

Name: Current account
Rating: 4.86 (49016 reviews)

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4.86

Based on 49,015 reviews, last reviewed 20th Aug 2026

75% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

4

Works well, easy to use app Overall works well, easy to use app, the cash back used to be good, but too hard to get these days Reviewed on: 20th August 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49016)

Review of the Chase Bank, Current account:

Best in every way

Most convenient accounts. Far better than my other banks Reviewed on: 16th March 2023

My Chase account is excellent and the interest it pa...

My Chase account is excellent and the interest it pays is very good.. Reviewed on: 15th February 2024

Most rewarding Bank

Every time I contact Chase they are very fair and friendly. They care about my concern and I feel valued by them. The account constantly gives rewards such as cashback, the round up to the savings account is great and the fee free exchange rate is very useful! Reviewed on: 15th February 2024

Great interest rates and easy to use

Great interest rates and easy to use You can speak to a person as well Reviewed on: 15th February 2024

Excellent service.

Excellent service. Easy to setup and use. Interest paid on credit balance and great round up option Reviewed on: 15th February 2024

I've found the chase current account really good for...

I've found the chase current account really good for rewards but equally good for using abroad. Reviewed on: 15th February 2024

Excellent

I receive 1% interest on my current account, which is great. I also receive 1% cash back on all my purchases. Whenever I’ve had a problem or needed to ask a question, the chat function in the app is excellent and customer service respond quickly, and are attentive and detailed. Reviewed on: 15th February 2024

The app is easy to use, laid out well

The app is easy to use, laid out well Reviewed on: 15th February 2024

Great on the phone

Great on the phone when I wanted to check a safe process for receiving a large sum from a campervan sale Reviewed on: 15th February 2024

The the services provided a world-class, and I am ex...

The the services provided a world-class, and I am extremely grateful to be banking with them. Would definitely recommend Reviewed on: 15th February 2024

Flexibility and rewards

Really like the rewards and flexibility of having multiple accounts / pots Reviewed on: 15th February 2024

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