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Chase Bank: Current account reviews

Name: Current account
Rating: 4.86 (49015 reviews)

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4.86

Based on 49,015 reviews, last reviewed 20th Aug 2026

75% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

4

Works well, easy to use app Overall works well, easy to use app, the cash back used to be good, but too hard to get these days Reviewed on: 20th August 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49015)

Review of the Chase Bank, Current account:

Great debit card for using abroad with no charges.

Great debit card for using abroad with no charges. 1% back on most purchases (limit). Reviewed on: 27th February 2025

Absolutely the best banking app.

Absolutely the best banking app. In addition to this, there is cashback on purchases, and interest paid on all accounts, both savings and current. Superb communication. Just an excellent organisation. Reviewed on: 15th February 2024

Fantastic bank!.

Easy to set up account. Any quietude have been dealt with immediately. Fantastic customer service, everyone so friendly. Reviewed on: 15th February 2024

Very good support thro chat and investigate and back...

Very good support thro chat and investigate and back to me within 3o mins. Reviewed on: 15th February 2024

Chase is just excellent

Chase is just excellent. Have been with them for almost 2 years now and I have had nothing but a positive experience. Reviewed on: 15th February 2024

Love the current account and 1% cash back.

Love the current account and 1% cash back. Also roundup Reviewed on: 15th February 2024

Very impressed

Very easy to set up my account. Purchases are put into categories which I love. Clear information and easy to understand icons for payments to businesses for invoices. Instant notifications when using the card. Also, love the fact security checks are made for online purchases by confirming within the Chase app. Very impressed. Reviewed on: 15th February 2024

Easy on the App.

Current Account-managed on the App-Easy navigation and cash back on spending Reviewed on: 15th February 2024

Easy to set up clear app to view

Easy to set up clear app to view Reviewed on: 15th February 2024

As an older user of Chase, I was apprehensive to sta...

As an older user of Chase, I was apprehensive to start with, unsure whether it would be too complicated for me to navigate. Need not of worried, I pay bills, go shopping and am very happy with my savings rate. In my opinion, having banked elsewhere, Chase is definitely, surprisingly for me, the best! Reviewed on: 15th February 2024

Engaging with clear customer foci

Engaging with clear customer foci Reviewed on: 15th February 2024

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