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Chase Bank: Current account reviews

Name: Current account
Rating: 4.86 (49016 reviews)

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4.86

Based on 49,015 reviews, last reviewed 20th Aug 2026

75% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

4

Works well, easy to use app Overall works well, easy to use app, the cash back used to be good, but too hard to get these days Reviewed on: 20th August 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49016)

Review of the Chase Bank, Current account:

Great service and product and rates

Great service and product and rates Reviewed on: 6th March 2025

Easy navigation in app cashback on spending and noti...

Easy navigation in app cashback on spending and notification on outgoings glad i switched Reviewed on: 15th February 2024

Great app, easy to use.

Great app, easy to use. Would be great to be able to withdraw money from bank machines. Reviewed on: 15th February 2024

No matter what i buy, transact or request chase are...

No matter what i buy, transact or request chase are always there with feedback and constructive advise Reviewed on: 15th February 2024

The app is easy to use.

The app is easy to use. The interest rates are competitive. Reviewed on: 15th February 2024

I’ve had very good experience

I’ve had very good experiences with any issues when I called costumer service. The app is very easy to use and rewards are good. Reviewed on: 15th February 2024

When I didn’t lift my money from the ATM.

When I didn’t lift my money from the ATM. They texted me updates on the progress of its return to my account.. Reviewed on: 15th February 2024

Fantastic help

Fantastic help when HMRC said they couldn't find my payment of 4 yrs voluntary NI contributions Reviewed on: 15th February 2024

Excellent app which is very easy to use

Excellent app which is very easy to use Reviewed on: 15th February 2024

First class customer service & great rewards

First class customer service & great rewards on everyday banking Reviewed on: 15th February 2024

Perfect bank, easy app, good interest ratest

Perfect bank, easy app, good interest ratest Reviewed on: 15th February 2024

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