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Chase Bank: Current account reviews

4.86
Based on 49,016 reviews, last reviewed 10th Sep 2026
90% decrease in 5 star reviews
in the past 90 days
100% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
96%
See only 4 star reviews
3%
See only 3 star reviews
0%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

Brilliant security checks. Brilliant security checks. Great communication. Very good offers, amazing app. Great accessibility and flexibility Reviewed on: 10th September 2026
Sid's avatar
Sid

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026
Net's avatar
Net

About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

Chase Bank Current account reviews (49016)

Review of the Chase Bank, Current account:

I love Chase Bank.

5
I love Chase Bank. I have both savings and current account with Chase and it is so easy to manage both in a single app. Best rates in the UK that no other bank can offer. Very happy with the online platform and never had to reach out to customer service. Never had any issue so far. Reviewed on: 15th February 2024

Looks after customers.

5
Looks after customers. Offers incentives and great options. So easy to access and move my money Reviewed on: 15th February 2024

Easy navigation in app cashback on spending and noti...

5
Easy navigation in app cashback on spending and notification on outgoings glad i switched Reviewed on: 15th February 2024

Great app, easy to use.

4
Great app, easy to use. Would be great to be able to withdraw money from bank machines. Reviewed on: 15th February 2024

No matter what i buy, transact or request chase are...

5
No matter what i buy, transact or request chase are always there with feedback and constructive advise Reviewed on: 15th February 2024

The app is easy to use.

5
The app is easy to use. The interest rates are competitive. Reviewed on: 15th February 2024

I’ve had very good experience

5
I’ve had very good experiences with any issues when I called costumer service. The app is very easy to use and rewards are good. Reviewed on: 15th February 2024

When I didn’t lift my money from the ATM.

5
When I didn’t lift my money from the ATM. They texted me updates on the progress of its return to my account.. Reviewed on: 15th February 2024

Fantastic help

5
Fantastic help when HMRC said they couldn't find my payment of 4 yrs voluntary NI contributions Reviewed on: 15th February 2024

Excellent app which is very easy to use

5
Excellent app which is very easy to use Reviewed on: 15th February 2024

First class customer service & great rewards

5
First class customer service & great rewards on everyday banking Reviewed on: 15th February 2024

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