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Chase Bank: Current account reviews

Name: Current account
Rating: 4.86 (49016 reviews)

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4.86

Based on 49,016 reviews, last reviewed 10th Sep 2026

90% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

5

Brilliant security checks. Brilliant security checks. Great communication. Very good offers, amazing app. Great accessibility and flexibility Reviewed on: 10th September 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49016)

Review of the Chase Bank, Current account:

Best in every way

Most convenient accounts. Far better than my other banks Reviewed on: 16th March 2023

Very straightforward to use and great customer suppo...

Very straightforward to use and great customer support when needed Reviewed on: 15th February 2024

Brilliant

It’s brilliant bank, nice and easy to use good app. Customer service has been really good with them also. I think it’s the best current account benefits that are on offer. Reviewed on: 15th February 2024

Chase is a great bank to bank with earn cashback on...

Chase is a great bank to bank with earn cashback on everyday spending roundups is great it's a kind of saving while you spend . Would definitely recommend to other people what a great bank to bank with so many rewards Reviewed on: 15th February 2024

From downloading the app onto my phone everything ha...

From downloading the app onto my phone everything has been easy to use and understand. Knowing I am earning some interest on the money I spend is a bonus and the roundup feature they have for saving is great as the money adds up quickly and you don't even miss it when it is only pence at a time. I wouldn't say I am that tech savvy but have really felt safe and comfortable using my mobile to help keep track of my spending and saving over the last few months since downloading the Chase App. Reviewed on: 15th February 2024

Innovative, wonderful & no going back

My experience at Chase Bank has been wonderful. The advertising and marketing when the American bank first arrived in the UK was effective and using David Tennant in the marketing was very clever. The app makes banking with Chase both easy and convenient. It is a stress free process. The 1% cashback on expenditure for 12 months is also most welcome and very innovative. Personally, my favourite aspect is the round up feature that allows purchases to be rounded up to this nearest £, with any excess pence put in an interest account. A great idea! No regrets with banking with Chase and I certainly won’t be going back my previous bank Reviewed on: 15th February 2024

Fantastic bank.

Fantastic bank. Customer service is second to none. The app is extremely easy to use and instantly updated. I cannot fault Chase bank account in anyway. I have also moved my savings account to Chase with the excellent interest ratwa Reviewed on: 15th February 2024

Im new to Chase and i must say im very impressed.

Im new to Chase and i must say im very impressed. Reviewed on: 15th February 2024

Great current account love the cash back features an...

Great current account love the cash back features and round up Reviewed on: 15th February 2024

Great bank

Easy and secure to setup and can be contacted easily Reviewed on: 15th February 2024

Chase bank was easy to join.

Chase bank was easy to join. Their banking app is very user friendly and customer service simple to contact. Plus cashback on expenditure. What's not to like. Reviewed on: 15th February 2024

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