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Chase Bank: Current account reviews

Name: Current account
Rating: 4.94 (48990 reviews)

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4.94

Based on 48,990 reviews, last reviewed 5th May 2026

7338% increase in 5 star reviews

in the past 90 days

1100% increase in 1 star reviews

in the past 90 days

97%

Latest highest rating:

5

I’ve had a really positive experience with the Chase... I’ve had a really positive experience with the Chase Bank current account. The app is clean and easy to use, making it simple to track spending, move ... Read more Reviewed on: 5th May 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (48990)

Review of the Chase Bank, Current account:

Great app

I like that the saving rate is okay and I have 1% cashback every time I spend. I've never had an issue that I needed customer service though. Reviewed on: 8th February 2023

Easy bank

All good, helpful, clearly described Reviewed on: 13th February 2026

Great easy to use app, the one time I called custome...

Great easy to use app, the one time I called customer service they were informative & helpful Reviewed on: 13th February 2026

Good but hope there are some additional improvements

Everything is done online, but there's no physical branch so it's not the most convenient as sometimes I need cash. I also wish there is the option of providing the services in other languages, so someone like me who have average english can understand all the more complicated offers from the bank. Reviewed on: 13th February 2026

I have had a very good experien with Chase.

I have had a very good experience using Chase. My son introduced me to on line banking and as he was a customer of Chase he set it up and I was happy to fined that it was esay and if I needed help Chase had a helpline that is available 24 hours. Reviewed on: 13th February 2026

Plenty of pace if you bank with Chase

I’ve been with Chase for a few years and I can’t fault them, I’ve been with many other banks but nothing compares to Chase. A++++++++++++++++++ Reviewed on: 13th February 2026

So straight forward and gives great ways to also sav...

So straight forward and gives great ways to also save with great interest rates Reviewed on: 13th February 2026

Dont worry, its simple and better.

Recommended by my daughter, been with previous bank 40+ years. Opened a Current Account, very easy app, opened savings account much better intrest rates. My "old banks loss not mine". Would recommend to anyone very happy with it all. Reviewed on: 13th February 2026

easyTo use andunderstand.

easyTo use andunderstand. good visibility via app Reviewed on: 13th February 2026

Beats traditional babks hands diwn

Well laid out app features make it easy to navigate and use and check on accounts. Payments out are realky rapid, putting the traditional banks to shame. Reviewed on: 13th February 2026

Excellent bank

Whenever I have had any issue it has been addressed very quickly. The App is very user friendly and has attractive interest rate. it is superior in its user friendliness and return rate compared to other banks I have used in the ways outlined. Reviewed on: 13th February 2026

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