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Chase Bank: Current account reviews

Name: Current account
Rating: 4.86 (49016 reviews)

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4.86

Based on 49,015 reviews, last reviewed 20th Aug 2026

75% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

4

Works well, easy to use app Overall works well, easy to use app, the cash back used to be good, but too hard to get these days Reviewed on: 20th August 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49016)

Review of the Chase Bank, Current account:

Great debit card for using abroad with no charges.

Great debit card for using abroad with no charges. 1% back on most purchases (limit). Reviewed on: 27th February 2025

Best Bank in the World

JPMorgan Chase easily the best bank In the world. I love the cash backs and round ups Reviewed on: 15th February 2024

Excellent human-responsive customer service

customer service is very good, with a helpful human being answering promptly specific queries and concerns, rather than a "chatbot" which can only respond to standard questions. The 1% cashback on virtually all spending is an added benefit. The linked "round up" account offering 5% interest is an added bonus. Reviewed on: 15th February 2024

Best in class

It really has been effortless with Chase. It's like an old fashioned account where you get paid to have an account, spend money on it, get to speak to actual people on the phone but all Digital and modern! 1% interest, 1% cashback, as long as you put £500 a month in(the celebration emoji to tell you you've qualified each month is quite cute by the way) and 5% on roundups to help you save without even noticing you're doing it. What's not to love? The app is very easy and intuitive to use, never had an issue with it. The alerts every time you use your card are quite comforting as, if someone had stolen your card and you didn't know, you'd be on the app suspending your card straight away as opposed to finding out you'd no money left a few days later. I have phoned them a couple of times to check entries and, unlike some other accounts I have, I got to speak to an actual person within minutes, someone who genuinely seemed interested and helpful instead of a depressed robot. On the downside account opening took a wee while as there was high demand but once it was up it was fine. Overall top marks, can't fault it. Reviewed on: 15th February 2024

Superb Account.

It’s great for controlling expenditure and no charges when using the card overseas. They also offer good interest rates on savings. Reviewed on: 15th February 2024

Excellent customer service

I've found the Chase current account very useful, especially when travelling abroad, so easy to use. Reviewed on: 15th February 2024

Very easy to use and never had any issues with the s...

Very easy to use and never had any issues with the service Reviewed on: 15th February 2024

Excellent bank

Great service, I work for a high street bank and wished our service could be as good as yours. Reviewed on: 15th February 2024

Excellent App and info

Excellent info on App of current account, including spending categories and incoming payments. Can’t fault it. Reviewed on: 15th February 2024

Great easy to manage card

Great easy to manage card with no charges abroad, cash back as long as you top the card up every month, reasonable interest on savings account Reviewed on: 15th February 2024

The best bank amongst giants

Easy app best and fast web chat always feel valued by ChaseHighly recommend Reviewed on: 15th February 2024

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