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Chase Bank: Current account reviews

Name: Current account
Rating: 4.86 (49016 reviews)

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4.86

Based on 49,016 reviews, last reviewed 10th Sep 2026

90% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

5

Brilliant security checks. Brilliant security checks. Great communication. Very good offers, amazing app. Great accessibility and flexibility Reviewed on: 10th September 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49016)

Review of the Chase Bank, Current account:

Great debit card for using abroad with no charges.

Great debit card for using abroad with no charges. 1% back on most purchases (limit). Reviewed on: 27th February 2025

Chase took a chance on me when no others would!

When I first moved to the uk no bank would accept me because I didn’t have a British passport but chase did. The customer service when ordering my card was flawless and the staff are so warm welcoming and helpful. If chase notices any unusual charge on your card they phone you because they care. The chase round up and cash back has saved me so many times when I was low on funds and a few days away from pay day. I love chase and they have my loyalty Reviewed on: 15th February 2024

Good service and value for money.

Good service and value for money. Reviewed on: 15th February 2024

Amazing account for travelling.

Amazing account for travelling. I'm on a year sabbatical travelling through loads of countries. In each one when paying with my card I'm charged the interbank exchange rate at the time. No hidden fees. No extra costs. It's saved me loads. On top of this you get 1% cash back in your first year. Reviewed on: 15th February 2024

Great easy to use app, proactive at increasing the i...

Great easy to use app, proactive at increasing the interest rates, cash back a great bonus Reviewed on: 15th February 2024

Chase bank is amazing best bank I’ve with been with...

Chase bank is amazing best bank I’ve with been with in a while the round up scheme is fantastic! Absolutely love it customer service is top notch Reviewed on: 15th February 2024

Excellent customer service

Brilliant experience no matter when I call and what the issues are. No issue seems to be faze the Chase team when I engage and it’s brilliant Reviewed on: 15th February 2024

Overall great experience so far just past first year

Overall great experience so far just past first year Reviewed on: 15th February 2024

Easy to use app, on rare occasions I have contacted...

Easy to use app, on rare occasions I have contacted customer services great service Reviewed on: 15th February 2024

very good bank as i save as i spend, app is excellen...

very good bank as i save as i spend, app is excellent and easy to transfer cash Reviewed on: 15th February 2024

Excellent App for tracking & controlling spending.

Simple and easy to use app - very informative and able to track spending efficiently Reviewed on: 15th February 2024

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