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Chase Bank: Current account reviews

Name: Current account
Rating: 4.86 (49011 reviews)

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4.86

Based on 49,011 reviews, last reviewed 23rd Jul 2026

100% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

5

Very pleased Really easy to manage my account. The 2% cashback is a real help Reviewed on: 23rd July 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

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Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49011)

I believe Chase is the only virtual bank that provid...

I believe Chase is the only virtual bank that providing 1% rebate on most expenditures that almost no restrictions. And 24/7 CS is helpful, can either call or messaging Reviewed on: 15th February 2024

Value for money

It is really value for money it terms of it cash back service Reviewed on: 15th February 2024

Excellent experience

Since I have had chase I've had no issues with going online any issues I have had they have resolved quickly their money back on spending is amazing Reviewed on: 15th February 2024

Good cashback and great rate on linked savings account.

Good cashback and great rate on linked savings account. App is easy to use Reviewed on: 15th February 2024

I love checking how much my spend has been rounded...

I love checking how much my spend has been rounded up Reviewed on: 15th February 2024

Great app, I love the roundup feature and the cashba...

Great app, I love the roundup feature and the cashback on the debit card. Reviewed on: 15th February 2024

Bonus every month

Pleased to receive 1 per cent bonus on spending paying the monthly bills. Reviewed on: 15th February 2024

Card issues anda fraud claim.

Had a couple of card issues and a fraud claim, both dealt with without fuss and very efficiently. Compensated for the embarrassment caused by card issues, and fraud sorted with a few simple questions, then credited the amount involved straight back to my account. Reviewed on: 15th February 2024

The best thing about Chase is the cashback on spendi...

The best thing about Chase is the cashback on spending combined with the round-up feature. The app is the best banking app I have used. The biggest downsides to Chase are the lack of a desktop site and the inability to deposit or withdraw cash, so it must be used alongside another bank account. The savings account provides instant access to money, unlimited deposits but the interest rate is no longer as competitive as it once was. Reviewed on: 15th February 2024

Brilliant product, excellent app and great service

Brilliant app, easy to use, super fast and great support on the one occasion I had to speak with someone. Reviewed on: 15th February 2024

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