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Chase Bank: Current account reviews

Name: Current account
Rating: 4.86 (49016 reviews)

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4.86

Based on 49,016 reviews, last reviewed 10th Sep 2026

90% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

5

Brilliant security checks. Brilliant security checks. Great communication. Very good offers, amazing app. Great accessibility and flexibility Reviewed on: 10th September 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49016)

Review of the Chase Bank, Current account:

I love Chase Bank.

I love Chase Bank. I have both savings and current account with Chase and it is so easy to manage both in a single app. Best rates in the UK that no other bank can offer. Very happy with the online platform and never had to reach out to customer service. Never had any issue so far. Reviewed on: 15th February 2024

Easy to use app, good rewards with cashback feature.

Easy to use app, good rewards with cashback feature. Reviewed on: 15th February 2024

The Simple banking app makes handling your money eas...

The Simple banking app makes handling your money easy with great features and offering a good service. Reviewed on: 15th February 2024

Best current account around, super access and ease o...

Best current account around, super access and ease of use Reviewed on: 15th February 2024

Fantastic and a bank that rewards its customers for...

Fantastic and a bank that rewards its customers for buying and investing with them, brilliant!! Reviewed on: 15th February 2024

Debit card flexibility

The regular incentives allow for a bonus every month. Customer enquiries are always handled professionally. The flexibility to use a debit card throughout the world without penalty is the best feature for any bank! Reviewed on: 15th February 2024

Good app experience

User friendly app enables customers to find things easily Reviewed on: 15th February 2024

New Account

Easy to set up account and use. App is very easy to navigate and gives you all the information you need Reviewed on: 15th February 2024

Great bank.

Great bank. Hassle free and rewarding. Reviewed on: 15th February 2024

I think the 1% interest and cashback is competitive.

I think the 1% interest and cashback is competitive. I feel that the customer service could be a bit quicker to respond to queries when using the app. It would be better if they had branches and chequebooks. Reviewed on: 15th February 2024

Genuinely fantastic!

Genuinely fantastic! I used to be with Natwest, Chase are more helpful and there are plenty more benefits to them. Reviewed on: 15th February 2024

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