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Chase Bank: Current account reviews

Name: Current account
Rating: 4.94 (48940 reviews)

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4.94

Based on 48,940 reviews, last reviewed 25th Mar 2026

448300% increase in 5 star reviews

in the past 90 days

1000% increase in 1 star reviews

in the past 90 days

97%

Latest highest rating:

5

The best current account in UK. The best current account in UK. It is a very good online bank at this moment in UK Reviewed on: 25th March 2026

Latest lowest rating:

2

Customer serive at Chase bank poor Custo.mer service experience when I needed them could not have been worse. Two occasions I have needed their help and each time they have let me down ... Read more Reviewed on: 25th March 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (48940)

Review of the Chase Bank, Current account:

1% cashback on everything!

1% cashback on everything! The app is not very intuitive. Customer service is excellent - they normally reply within minutes Reviewed on: 15th February 2024

Chase is the best

I love the fact that if I ask customer service anything, there is response straight away. Reviewed on: 13th February 2026

Pity they weren’t around 20 years ago

Fast and easy to open account. Easy to understand. Great saving rates. Excellent customer services Reviewed on: 13th February 2026

Excellent and easy!

Excellent and easy! Great rewards!! Love it Reviewed on: 13th February 2026

Number one

Best bank out there, 1% on all transactions easy to use Reviewed on: 13th February 2026

A good current account with added extras of moneybac...

A good current account with added extras of moneyback offers on certain goods Reviewed on: 13th February 2026

Very easy banking.

Very easy banking. Even when abroad my other card would not work. My Chase card worked all the time. Reviewed on: 13th February 2026

Excellent bank

It has been very positive. They offer very high interest rates and the customer service is fantastic. I have recommended this bank to many of my friends. Reviewed on: 13th February 2026

The CHASE Banking App is easy to use and allows me t...

The CHASE Banking App is easy to use and allows me to keep a track of my transactions immediately. Reviewed on: 13th February 2026

Great 1% cashback on travel, grocery shopping and ut...

Great 1% cashback on travel, grocery shopping and utility top ups Reviewed on: 13th February 2026

Brilliant people

Never had to call back or get frustrated waiting fot someone to help or answer a question your response and customer service is exceptional...out on your own Reviewed on: 13th February 2026

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