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Chase Bank: Current account reviews

Name: Current account
Rating: 4.86 (49016 reviews)

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4.86

Based on 49,016 reviews, last reviewed 10th Sep 2026

90% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

5

Brilliant security checks. Brilliant security checks. Great communication. Very good offers, amazing app. Great accessibility and flexibility Reviewed on: 10th September 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49016)

Review of the Chase Bank, Current account:

I love Chase Bank.

I love Chase Bank. I have both savings and current account with Chase and it is so easy to manage both in a single app. Best rates in the UK that no other bank can offer. Very happy with the online platform and never had to reach out to customer service. Never had any issue so far. Reviewed on: 15th February 2024

Secure, excellent banking app, cards without details

Secure, excellent banking app, cards without details Reviewed on: 15th February 2024

So easy to use either by card or iPhone.

So easy to use either by card or iPhone. Any on line enquiries are handled within a couple of minutes and even telephone calls to a human are answered Reviewed on: 15th February 2024

Very good bank which i would recommend to my friends

Very good bank which i would recommend to my friends Reviewed on: 15th February 2024

Really efficient bank no issues.

Really efficient bank no issues. App works really well Reviewed on: 15th February 2024

Amazing customer service, amazing app and timely res...

Amazing customer service, amazing app and timely responses when I have problems. This is the best bank in the world, I can travel and do all my shopping without having to change any currency . Amazing amazing amazing! Reviewed on: 15th February 2024

very well handle account .

very well handle account . good interest rates quick to use Reviewed on: 15th February 2024

Customer Service is outstanding always answer the ph...

Customer Service is outstanding always answer the phone 24 hrs a day promptly Reviewed on: 15th February 2024

Chase is Great

I have been using Chase as my main payment current account - to achieve 1% cash back and 1% on current account balances, Never let me down Reviewed on: 15th February 2024

Easy to use app, great benefits

Easy to use app, great benefits in the first year and continued into the second with a monthly investment of £500, encourages saving which is something other banks have failed todo. Now have a current account and a savings account. Reviewed on: 15th February 2024

Chase are excellent

Chase are excellent and communication is second to none, very easy to use even for older customers and great support at all times Reviewed on: 15th February 2024

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