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Chase Bank: Current account reviews

Name: Current account
Rating: 4.94 (48906 reviews)

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4.94

Based on 48,906 reviews, last reviewed 20th Mar 2026

445600% increase in 5 star reviews

in the past 90 days

1000% increase in 1 star reviews

in the past 90 days

97%

Latest highest rating:

5

Brilliant, professional service and easy to use app. Brilliant, professional service and easy to use app. Best financial service that I have ever banked with. Reviewed on: 20th March 2026

Latest lowest rating:

2

Promise of a voucher did not materialised even after... Promise of a voucher did not materialised even after an equiry Reviewed on: 19th February 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (48906)

Review of the Chase Bank, Current account:

Good Rate and Great Perks

App very reliable and responsive. Good Rate on Current Account, Round Ups, 1% Cashback if you deposit £500 monthly. Card details not on Card, only on App so better security wise. Fast Notifications when POS transactions made. This has become my Primary Account for general spending and my daughter uses it as well after my recommendation. Reviewed on: 16th February 2024

Brilliant current account with Cash Back

Brilliant current account with Cash Back Reviewed on: 13th February 2026

Everything is good excellent bank

Everything is good excellent bank Reviewed on: 13th February 2026

All round good bank easy to set up and switch...

All round good bank easy to set up and switch Reviewed on: 13th February 2026

Amazing customer service easy to use and rewarded

Amazing customer service easy to use and rewarded Reviewed on: 13th February 2026

Support without the wait - Brilliant

Help is available via chat, without needing to stay online to receive replies - this is incredible compared to others, I love it. They are great and efficient to assist. Slightly disappointed that the cashback offer was scaled back, but it is still the very best account I have found all round. Reviewed on: 13th February 2026

Great bank, easy to deal with and love the app

Great bank, easy to deal with and love the app Reviewed on: 13th February 2026

customer service

Chase has excellent customer service, you can always speak to a real person for any questions you may have Reviewed on: 13th February 2026

Easy, no worries, confidence

Easy, no worries, confidence in letting Chase handle my money. Reviewed on: 13th February 2026

An all round excellent current account with the bene...

An all round excellent current account with the benefit of cash back and round ups. Reviewed on: 13th February 2026

Simple and understandable banking

Very easy to use banking app. Always available and intuitive Reviewed on: 13th February 2026

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