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Chase Bank: Current account reviews

Name: Current account
Rating: 4.94 (48950 reviews)

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4.94

Based on 48,950 reviews, last reviewed 2nd Apr 2026

449200% increase in 5 star reviews

in the past 90 days

1000% increase in 1 star reviews

in the past 90 days

97%

Latest highest rating:

5

Chase Bank was introduced to me by my daughter and i... Chase Bank was introduced to me by my daughter and it's the best banking experience. In fact the app is fun to use especially the variety of side acco... Read more Reviewed on: 2nd April 2026

Latest lowest rating:

2

Customer serive at Chase bank poor Custo.mer service experience when I needed them could not have been worse. Two occasions I have needed their help and each time they have let me down ... Read more Reviewed on: 25th March 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (48950)

Review of the Chase Bank, Current account:

Great app

I like that the saving rate is okay and I have 1% cashback every time I spend. I've never had an issue that I needed customer service though. Reviewed on: 8th February 2023

I love chase it’s my main current account I recommen...

I love chase it’s my main current account I recommend it to everyone just so convenient and easy to use! Reviewed on: 18th February 2026

What chase offers in interest and cash back on using...

What chase offers in interest and cash back on using debit card is very appealing Reviewed on: 18th February 2026

Straightforward banking

Easy to open account, simple and informative banking app, good savings rate at time of opening, still competitive after almost year, communication is grreat but not over the top Reviewed on: 18th February 2026

Chase’s current account is userfriendly.

The standout feature is the generous cashback program – 1 % on purchases and up to 5 % on rotating categories, which quickly adds up. Account setup is swift; verification is completed online within minutes, and the mobile app syncs instantly. Customer service is responsive, offering 24/7 chat support and in‑branch assistance when needed. The integrated budgeting tools give clear visual insights into spending patterns, boosting financial awareness. Security is top‑notch, with real‑time fraud alerts and the ability to lock or unlock the card via the app. One minor drawback is the limited number of cash‑back categories compared to some competitors, but the rates remain competitive. Overall, Chase’s current account delivers solid value, rewarding everyday spend while maintaining convenience and safety. Reviewed on: 18th February 2026

easy to use app, cashback on purchases

easy to use app, cashback on purchases Reviewed on: 18th February 2026

Opened chase account for 1% cashback and use the rou...

Opened chase account for 1% cashback and use the roundup facility Reviewed on: 18th February 2026

Good return,love the cash back offer.

Good return,love the cash back offer. Reviewed on: 18th February 2026

Great banking, only thing missing is the ability to...

Great banking, only thing missing is the ability to pay checks and cash in Reviewed on: 18th February 2026

Great service and first year terms.

Great service and first year terms. Unbeatable currency rates for foreign purchases. Reviewed on: 18th February 2026

Excellent service provider

They have provided an excellent service for the entire time. Reviewed on: 18th February 2026

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