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Chase Bank: Current account reviews

Name: Current account
Rating: 4.94 (48906 reviews)

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4.94

Based on 48,906 reviews, last reviewed 20th Mar 2026

445600% increase in 5 star reviews

in the past 90 days

1000% increase in 1 star reviews

in the past 90 days

97%

Latest highest rating:

5

Brilliant, professional service and easy to use app. Brilliant, professional service and easy to use app. Best financial service that I have ever banked with. Reviewed on: 20th March 2026

Latest lowest rating:

2

Promise of a voucher did not materialised even after... Promise of a voucher did not materialised even after an equiry Reviewed on: 19th February 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (48906)

Review of the Chase Bank, Current account:

Good Rate and Great Perks

App very reliable and responsive. Good Rate on Current Account, Round Ups, 1% Cashback if you deposit £500 monthly. Card details not on Card, only on App so better security wise. Fast Notifications when POS transactions made. This has become my Primary Account for general spending and my daughter uses it as well after my recommendation. Reviewed on: 16th February 2024

Great bank, great app. Love it!

So easy to manage, love having all the different pots and simple to transfer funds. . Brilliant for earning cash back on spending. Great for spending abroad. Reviewed on: 13th February 2026

Cash back was a good feature and made me change alth...

Cash back was a good feature and made me change although it isn’t as good now. Reviewed on: 13th February 2026

Someone is always available to help

Someone is always available to help Reviewed on: 13th February 2026

Needed money moving for mortgage, spoke to service d...

Needed money moving for mortgage, spoke to service desk and all sorted in 5 minutes Reviewed on: 13th February 2026

Really happy with Chase.

Really happy with the cash back on spending. The round up option available and also the savings rate for new customers was excellent. Reviewed on: 13th February 2026

No complaints .

Never had any issues and have never had a reason to complain.The online banking always works except when carrying out maintenence,but we were informed that it was happening so I was prepared for it Reviewed on: 13th February 2026

Great service hassle free banking.

Great bank hassle free banking. Simple to use app Reviewed on: 13th February 2026

Great bank - very happy.

Great bank - very happy. On line account easy to use Reviewed on: 13th February 2026

Excellent customer service when I thought my card ha...

Excellent customer service when I thought my card had been cloned, always best currency rates when travelling abroad, instant notification on phone when any money spent. Reviewed on: 13th February 2026

Incredibly customer focused and low wait times with...

Incredibly customer focused and low wait times with real people. Not automation or type 1 for and 2 for. All that nonsense Reviewed on: 13th February 2026

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