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Chase Bank: Current account reviews

Name: Current account
Rating: 4.86 (49010 reviews)

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4.86

Based on 49,010 reviews, last reviewed 7th Jul 2026

99% decrease in 5 star reviews

in the past 90 days

90% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

4

I have found Chase to be a reliable online bank. I have found Chase to be a reliable online bank. The app is user friendly and their customer service is very good. Reviewed on: 7th July 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

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Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49010)

Good current account

Good banking app. Cash bank on using debit card is great but it shouldn't be limited to £1,500 per month. International foreign transfers to Chase bank accounts in USA should be free. Reviewed on: 15th February 2024

A modern Bank Account

Great web site that performs well. Interest on my account and cashback what's not to like Reviewed on: 15th February 2024

Excellent, simple mobile phone bank app.

Excellent, simple mobile phone bank app. Best features include: interest paid on credit balance, 1% cash back on purchases (up to £15 per month) and interest paid on linked ‘round up’ account. Also great is their simple interaction with linked instant access savings account (currently paying 4.1% interest). Reviewed on: 15th February 2024

Great Banking Control

I have instant and full control of my money transactions with a really easy to use app. Reviewed on: 15th February 2024

Really easy App to use , well set up , good rewards .

Really easy App to use , well set up , good rewards . Reviewed on: 15th February 2024

On occasion I have had to call they have been excell...

On occasion I have had to call they have been excellent solving my issue and been pleasant and understanding. My current account pays interest and is easy to manage and the big bonus for me is using my account in the USA with no fees the only thing that could make it even better is if I could have a US dollar account Reviewed on: 15th February 2024

Very good customer service always reply within a few...

Very good customer service always reply within a few minutes with a text message ...Especially when I first opened account wasn't to sure about moving money they were very helpful.No problems with Chase. Reviewed on: 15th February 2024

Very Happy with Chase Bank

Very well designed and user friendly app, with fast and helpful customer services. Good rewards and competitive interest rates. No complaints to date after 2-3 years of using chase as my primary bank account for both current account and (non-ISA) savings account Reviewed on: 15th February 2024

The best banking app by far!

The app is fantastic to use, the ability to create other accounts to save and spend from is really useful. Reviewed on: 15th February 2024

Works without issues, app is very user friendly

Works without issues, app is very user friendly Reviewed on: 15th February 2024

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