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Chase Bank: Current account reviews

Name: Current account
Rating: 4.86 (49010 reviews)

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4.86

Based on 49,010 reviews, last reviewed 7th Jul 2026

99% decrease in 5 star reviews

in the past 90 days

90% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

4

I have found Chase to be a reliable online bank. I have found Chase to be a reliable online bank. The app is user friendly and their customer service is very good. Reviewed on: 7th July 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

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Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49010)

Great bank account with cash back

Great bank account with cash back Reviewed on: 15th February 2024

Great product and easy to use app

Great product and easy to use app Reviewed on: 15th February 2024

Best customer service especially to elderly

Quick to answer calls. Available 24hrs 7days.helful without attitude to elderly non tech customers Reviewed on: 15th February 2024

Great interest and cash back and online agent

Great interest and cash back and online agent Reviewed on: 15th February 2024

Just simple to use.

Just simple to use. Easy to navigate. Very polished App Reviewed on: 15th February 2024

1% cash-back & great app

1% cash-back on most purchases is why I signed up. Banking app is great and easy to use. Also like the round-up feature so save money. Reviewed on: 15th February 2024

Great bank great rewards

I switched a couple of years ago best bank I've had to deal with you get rewarded every time you spend great interest on roundups free to use abroad and to get cash out east to use app really is a great bank Reviewed on: 15th February 2024

Superb back with great app and good customer service.

Superb back with great app and good customer service. Bonus and top ups beat other app based banks Reviewed on: 15th February 2024

Simple, easy and very efficient.

Simple, easy and very efficient. All at the touch of a button. Reviewed on: 15th February 2024

From the minute I singed up with them they have been...

From the minute I singed up with them they have been first class Reviewed on: 15th February 2024

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