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Chase Bank: Current account reviews

Name: Current account
Rating: 4.86 (49016 reviews)

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4.86

Based on 49,016 reviews, last reviewed 10th Sep 2026

90% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

5

Brilliant security checks. Brilliant security checks. Great communication. Very good offers, amazing app. Great accessibility and flexibility Reviewed on: 10th September 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

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Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49016)

Great Banking Control

I have instant and full control of my money transactions with a really easy to use app. Reviewed on: 15th February 2024

Really easy App to use , well set up , good rewards .

Really easy App to use , well set up , good rewards . Reviewed on: 15th February 2024

On occasion I have had to call they have been excell...

On occasion I have had to call they have been excellent solving my issue and been pleasant and understanding. My current account pays interest and is easy to manage and the big bonus for me is using my account in the USA with no fees the only thing that could make it even better is if I could have a US dollar account Reviewed on: 15th February 2024

Very good customer service always reply within a few...

Very good customer service always reply within a few minutes with a text message ...Especially when I first opened account wasn't to sure about moving money they were very helpful.No problems with Chase. Reviewed on: 15th February 2024

Very Happy with Chase Bank

Very well designed and user friendly app, with fast and helpful customer services. Good rewards and competitive interest rates. No complaints to date after 2-3 years of using chase as my primary bank account for both current account and (non-ISA) savings account Reviewed on: 15th February 2024

The best banking app by far!

The app is fantastic to use, the ability to create other accounts to save and spend from is really useful. Reviewed on: 15th February 2024

Works without issues, app is very user friendly

Works without issues, app is very user friendly Reviewed on: 15th February 2024

Great bank account with cash back

Great bank account with cash back Reviewed on: 15th February 2024

Great product and easy to use app

Great product and easy to use app Reviewed on: 15th February 2024

Best customer service especially to elderly

Quick to answer calls. Available 24hrs 7days.helful without attitude to elderly non tech customers Reviewed on: 15th February 2024

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