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Chase Bank: Current account reviews

Name: Current account
Rating: 4.86 (49016 reviews)

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4.86

Based on 49,016 reviews, last reviewed 10th Sep 2026

90% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

5

Brilliant security checks. Brilliant security checks. Great communication. Very good offers, amazing app. Great accessibility and flexibility Reviewed on: 10th September 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49016)

Review of the Chase Bank, Current account:

I love Chase Bank.

I love Chase Bank. I have both savings and current account with Chase and it is so easy to manage both in a single app. Best rates in the UK that no other bank can offer. Very happy with the online platform and never had to reach out to customer service. Never had any issue so far. Reviewed on: 15th February 2024

Ressponce time

When I need to contact the bank the call is answered almost immediately. Reviewed on: 15th February 2024

Just so easy, once it's up and running

Just so easy, once it's up and running Reviewed on: 15th February 2024

HAPPY WITH THEIR CUSTOMER RELATIONSHIP

I have been so happy with their customer relationship. I would recommend them any day anytime. Reviewed on: 15th February 2024

Love chase customer service 5 star interest on saver...

Love chase customer service 5 star interest on saver account Reviewed on: 15th February 2024

A superb app and banking facility.

A superb app and banking facility. Easy to set up, easy to add additional accounts, great perks, excellent updates offered! Reviewed on: 15th February 2024

Excellent fraud protection

Excellent account protection against fraudulent activity-example Chase questioned me about a car purchase high deposit made by me Reviewed on: 15th February 2024

Easy to use.

Easy to use. Banking as it should be. Reviewed on: 15th February 2024

Great service and great offers on my accounts

Great service and great offers on my accounts Reviewed on: 15th February 2024

Excellent service , immediate notification of spendi...

Excellent service , immediate notification of spending and additional reward scheme too what's not to like .As a pensioner it is important to see when and where money is leaving my account this system suits me well Reviewed on: 15th February 2024

Smart Banking App.

Chase has a Smart Banking App. that I love so much. Easy to navigate Reviewed on: 15th February 2024

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