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Chase Bank: Current account reviews

Name: Current account
Rating: 4.86 (49010 reviews)

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4.86

Based on 49,010 reviews, last reviewed 7th Jul 2026

99% decrease in 5 star reviews

in the past 90 days

90% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

4

I have found Chase to be a reliable online bank. I have found Chase to be a reliable online bank. The app is user friendly and their customer service is very good. Reviewed on: 7th July 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

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Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49010)

Efficient, Reliable and Positive Banking Experience.

Great bank, efficient and amazing benefits. Has made online banking very easy to follow and also provides saving options with great customer service. Would highly recommend this bank to anyone looking for an easy and positive banking experience. Reviewed on: 15th February 2024

Great UK customer service with excellent App & easy...

Great UK customer service with excellent App & easy to use account features that make budgeting breeze Reviewed on: 15th February 2024

Easy to use and free transactions abroad

Easy to use and free transactions abroad Reviewed on: 15th February 2024

Good communications.

Communicate in a way you can understand. Reviewed on: 15th February 2024

Excellent fintech banking services innovative and gr...

Excellent fintech banking services innovative and great value. Reviewed on: 15th February 2024

Easy to use

Everything, from set up to daily usage has been simple and easy to utilise, navigate and understand. Any questions I’ve had have been answered by the FAQs or search engine. I have only used two other banking groups previously and never considered a new bank until my brother spoke so highly of their app and offers. It was a good decision to move to Chase, I would highly recommend. Reviewed on: 15th February 2024

Very impressed with ease of use..

Very impressed with ease of use, no charge for using card abroad and excellent customer service when you can actually speak to a very helpful person! Reviewed on: 15th February 2024

Easy to use and good interest rate

Easy to use and good interest rate Reviewed on: 15th February 2024

It’s a no brainer!

The current account gives 1% cashback on purchases, including those made abroad, where it gives near perfect exchange rates and no fees. It also pays 1% AER on balances which is better than most competitors who offer nothing! Reviewed on: 15th February 2024

Great bank not had any issues with them

Great bank not had any issues with them Reviewed on: 15th February 2024

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