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Chase Bank: Current account reviews

Name: Current account
Rating: 4.94 (48990 reviews)

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4.94

Based on 48,990 reviews, last reviewed 5th May 2026

92% decrease in 5 star reviews

in the past 90 days

90% decrease in 1 star reviews

in the past 90 days

97%

Latest highest rating:

5

I’ve had a really positive experience with the Chase... I’ve had a really positive experience with the Chase Bank current account. The app is clean and easy to use, making it simple to track spending, move ... Read more Reviewed on: 5th May 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

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Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (48990)

Chase - Online banking review

Online banking -very straight forward Easy to set up with no problems, convenient easy to use fantastic interest rates on savings & on current account great customer service overall very good Reviewed on: 15th February 2024

Chase Bank is very easy to use, and the customer ser...

Chase Bank is very easy to use, and the customer service team is extremely helpful! Great bank to start your everyday spending! Reviewed on: 15th February 2024

Very smooth system and instant notification.

Very smooth system and instant notification when I use it. Reviewed on: 15th February 2024

A very easy way to pay

When Chase was recommended to me I thought perhaps it being over-hyped, but the person who suggested it is a trusted friend and very wis about money. I am glad I signed up. The positives are many, including all kinds of little ways to help me to benefit from my money. I like the fact that the app on my phone works wherever I shop and that there are no numbers visible on the card which I occasionally use. The app is very easy to understand. Reviewed on: 15th February 2024

I found setting up account on the app easy and...

I found setting up account on the app easy and simple Reviewed on: 15th February 2024

seamless payments, love the app, love the bank

seamless payments, love the app, love the bank Reviewed on: 15th February 2024

Great bank account with good app experience and good...

Great bank account with good app experience and good benefit Reviewed on: 15th February 2024

Excellent banking experience

Very happy, and good interest and cash back too Reviewed on: 15th February 2024

My experience has been only positive - a simple and...

My experience has been only positive - a simple and easy to use app, great rates when using the card whilst travelling abroad and a great bonus of 1% cash back rewards on spending. When I’ve needed to engage on a small number of occasions with service area, they have been efficient and prompt. Overall a brilliant experience! Reviewed on: 15th February 2024

Happy experience with Chase.

Wanted a good experience when opening an account which was exactly what I got with Chase. The communication was excellent and concise which I thought was good. I would be very happy to recommend Chase to my friends and relatives. Reviewed on: 15th February 2024

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