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Chase Bank: Current account reviews

Name: Current account
Rating: 4.86 (49016 reviews)

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4.86

Based on 49,016 reviews, last reviewed 10th Sep 2026

90% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

5

Brilliant security checks. Brilliant security checks. Great communication. Very good offers, amazing app. Great accessibility and flexibility Reviewed on: 10th September 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

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Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49016)

Good communications.

Communicate in a way you can understand. Reviewed on: 15th February 2024

Excellent fintech banking services innovative and gr...

Excellent fintech banking services innovative and great value. Reviewed on: 15th February 2024

Easy to use

Everything, from set up to daily usage has been simple and easy to utilise, navigate and understand. Any questions I’ve had have been answered by the FAQs or search engine. I have only used two other banking groups previously and never considered a new bank until my brother spoke so highly of their app and offers. It was a good decision to move to Chase, I would highly recommend. Reviewed on: 15th February 2024

Very impressed with ease of use..

Very impressed with ease of use, no charge for using card abroad and excellent customer service when you can actually speak to a very helpful person! Reviewed on: 15th February 2024

Easy to use and good interest rate

Easy to use and good interest rate Reviewed on: 15th February 2024

It’s a no brainer!

The current account gives 1% cashback on purchases, including those made abroad, where it gives near perfect exchange rates and no fees. It also pays 1% AER on balances which is better than most competitors who offer nothing! Reviewed on: 15th February 2024

Great bank not had any issues with them

Great bank not had any issues with them Reviewed on: 15th February 2024

Great experience with Chase so far.

Great experience with Chase so far. Nice easy saving and great interest rates on saving and roundup. Reviewed on: 15th February 2024

Easy to use app, excellent navigation and find it ea...

Easy to use app, excellent navigation and find it easy to contact either by phone or chat Reviewed on: 15th February 2024

Good stuff app is fast and push notifications work g...

Good stuff app is fast and push notifications work good earn as you go Reviewed on: 15th February 2024

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