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Chase Bank: Current account reviews

Name: Current account
Rating: 4.94 (48990 reviews)

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4.94

Based on 48,990 reviews, last reviewed 5th May 2026

7215% increase in 5 star reviews

in the past 90 days

1100% increase in 1 star reviews

in the past 90 days

97%

Latest highest rating:

5

I’ve had a really positive experience with the Chase... I’ve had a really positive experience with the Chase Bank current account. The app is clean and easy to use, making it simple to track spending, move ... Read more Reviewed on: 5th May 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (48990)

Review of the Chase Bank, Current account:

Great app

I like that the saving rate is okay and I have 1% cashback every time I spend. I've never had an issue that I needed customer service though. Reviewed on: 8th February 2023

It used to be great with cash back but this has been...

It used to be great with cash back but this has been scaled back. Still a great bank Reviewed on: 13th February 2026

Excellent app and customer service

Excellent app and customer service Reviewed on: 13th February 2026

Best customer service and the best bank

Best customer service and the best bank Reviewed on: 13th February 2026

It's a great app to use and manage my banking.

It's a great app to use and manage my banking. Reviewed on: 13th February 2026

Excellent current account

Current account is simple to use and clear.. Reviewed on: 13th February 2026

Easy to use app.

Not had any problems. Easy to use app. Reviewed on: 13th February 2026

Great app and ease of use

Everything has been easy to use - the app works well and is simple to navigate. Card updates are quick and easy with no input required on the customer's part. The breakdown of spending and analysis tools on the app are helpful for saving and budgeting. Reviewed on: 13th February 2026

Excellent company good app site,and you speak to som...

Excellent company good app site,and you speak to some one if needed Reviewed on: 13th February 2026

Chase delivers each time!

I am very happy with Chase. I love creating savings pots for different projects. I earn cash back on debt card payments and have received exceptional interest rates on savings. The customer service is responsive and always courteous. I thoroughly recommend Chase. Reviewed on: 13th February 2026

A refreshing change

Used the bank for a few years now and it’s been a great experience Reviewed on: 13th February 2026

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