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Chase Bank: Current account reviews

Name: Current account
Rating: 4.86 (49010 reviews)

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4.86

Based on 49,010 reviews, last reviewed 7th Jul 2026

99% decrease in 5 star reviews

in the past 90 days

90% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

4

I have found Chase to be a reliable online bank. I have found Chase to be a reliable online bank. The app is user friendly and their customer service is very good. Reviewed on: 7th July 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49010)

Review of the Chase Bank, Current account:

Great for everyday cashback on current account and n...

Great for everyday cashback on current account and no charge card abroad Reviewed on: 12th April 2024

Great bank and customer service.

Great bank and customer service. Reviewed on: 13th February 2026

It used to be great with cash back but this has been...

It used to be great with cash back but this has been scaled back. Still a great bank Reviewed on: 13th February 2026

Excellent app and customer service

Excellent app and customer service Reviewed on: 13th February 2026

Best customer service and the best bank

Best customer service and the best bank Reviewed on: 13th February 2026

It's a great app to use and manage my banking.

It's a great app to use and manage my banking. Reviewed on: 13th February 2026

Excellent current account

Current account is simple to use and clear.. Reviewed on: 13th February 2026

Easy to use app.

Not had any problems. Easy to use app. Reviewed on: 13th February 2026

Great app and ease of use

Everything has been easy to use - the app works well and is simple to navigate. Card updates are quick and easy with no input required on the customer's part. The breakdown of spending and analysis tools on the app are helpful for saving and budgeting. Reviewed on: 13th February 2026

Excellent company good app site,and you speak to som...

Excellent company good app site,and you speak to some one if needed Reviewed on: 13th February 2026

Chase delivers each time!

I am very happy with Chase. I love creating savings pots for different projects. I earn cash back on debt card payments and have received exceptional interest rates on savings. The customer service is responsive and always courteous. I thoroughly recommend Chase. Reviewed on: 13th February 2026

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