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Chase Bank: Current account reviews

Name: Current account
Rating: 4.94 (48927 reviews)

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4.94

Based on 48,927 reviews, last reviewed 25th Mar 2026

447200% increase in 5 star reviews

in the past 90 days

1000% increase in 1 star reviews

in the past 90 days

97%

Latest highest rating:

5

Amazing experience, customer service is extremely he... Amazing experience, customer service is extremely helpful Reviewed on: 25th March 2026

Latest lowest rating:

2

Promise of a voucher did not materialised even after... Promise of a voucher did not materialised even after an equiry Reviewed on: 19th February 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (48927)

Review of the Chase Bank, Current account:

Rewarding current account

A current account that actually rewards you for being with them, much better than any of the big high street banks Reviewed on: 16th March 2023

I’ve had a Chase current account for nearly 3 years...

I’ve had a Chase current account for nearly 3 years always use it when I go to a different country Reviewed on: 13th February 2026

Chase is a great bank, never had any problems

Chase is a great bank, never had any problems Reviewed on: 13th February 2026

Transfer Success

I transferred over to Chase and all y dealings have been great. I can speak to an actual person if I need to which is great when you're querying something financial. Reviewed on: 13th February 2026

Great Customer Service

App is user friendly, queries are dealt with imediately on an online chat and staff are also available to talk to. Reviewed on: 13th February 2026

Just great service every time , no complaints custo...

Just great service every time , no complaints customer service always excellent . Reviewed on: 13th February 2026

Amazing app, service is excellent, never had a problem

Amazing app, service is excellent, never had a problem Reviewed on: 13th February 2026

Easy to use website.

Easy to use website. Helpful staff Reviewed on: 13th February 2026

Easy to use app and excellent service I have recomme...

Easy to use app and excellent service I have recommended to all my friends Reviewed on: 13th February 2026

Easy to open and great rewards.

Easy to open and great rewards. Then offered a fabulous boosted savings rate Reviewed on: 13th February 2026

Anytime I have had any issues they have been able to...

Anytime I have had any issues they have been able to help straight away! Have recommended them to my friends and my family and now they have opened an account and have a normal current account and a savings account too. Reviewed on: 13th February 2026

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