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Chase Bank: Current account reviews

Name: Current account
Rating: 4.94 (48940 reviews)

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4.94

Based on 48,940 reviews, last reviewed 25th Mar 2026

448300% increase in 5 star reviews

in the past 90 days

1000% increase in 1 star reviews

in the past 90 days

97%

Latest highest rating:

5

The best current account in UK. The best current account in UK. It is a very good online bank at this moment in UK Reviewed on: 25th March 2026

Latest lowest rating:

2

Customer serive at Chase bank poor Custo.mer service experience when I needed them could not have been worse. Two occasions I have needed their help and each time they have let me down ... Read more Reviewed on: 25th March 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (48940)

Review of the Chase Bank, Current account:

1% cashback on everything!

1% cashback on everything! The app is not very intuitive. Customer service is excellent - they normally reply within minutes Reviewed on: 15th February 2024

Easy to use app and excellent service I have recomme...

Easy to use app and excellent service I have recommended to all my friends Reviewed on: 13th February 2026

Easy to open and great rewards.

Easy to open and great rewards. Then offered a fabulous boosted savings rate Reviewed on: 13th February 2026

Anytime I have had any issues they have been able to...

Anytime I have had any issues they have been able to help straight away! Have recommended them to my friends and my family and now they have opened an account and have a normal current account and a savings account too. Reviewed on: 13th February 2026

The app is brilliant!

The app is brilliant! and makes banking easy . Using the card abroad is fantastic with fee free spending . Text alerts when you spend allows you to feel secure. Reviewed on: 13th February 2026

Very helpful.

Very helpful. Easy to use. Excellent customer service. Reviewed on: 13th February 2026

Outstanding Bank

Easy to use site, good interest also Any questions are answered by the help team within minutes - no constant hanging on Reviewed on: 13th February 2026

Excellent bank with excellent customer services.

Excellent bank with excellent customer services. Everything is so simple and easy to perform Reviewed on: 13th February 2026

Easy to use app, good rewards & competitive interest...

Easy to use app, good rewards & competitive interest rates Reviewed on: 13th February 2026

Very good experience at all

I had a great experience with this bank. The staff were friendly, professional, and very helpful. I really appreciate the good customer service and organized process. Highly recommended! Reviewed on: 13th February 2026

found chase easy to navigate and interact with

Have found chase easy to navigate and interact with Reviewed on: 13th February 2026

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