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Chase Bank: Current account reviews

Name: Current account
Rating: 4.86 (49016 reviews)

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4.86

Based on 49,016 reviews, last reviewed 10th Sep 2026

90% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

5

Brilliant security checks. Brilliant security checks. Great communication. Very good offers, amazing app. Great accessibility and flexibility Reviewed on: 10th September 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49016)

Review of the Chase Bank, Current account:

Great debit card for using abroad with no charges.

Great debit card for using abroad with no charges. 1% back on most purchases (limit). Reviewed on: 27th February 2025

So easy to use via the app.

So easy to use via the app. Like the fact the card doesn't have details on it. Excellent savings on purchases. Reviewed on: 15th February 2024

I opened both the current and saver accounts a few y...

I opened both the current and saver accounts a few years ago, the app is easy to use and you are kept up to date on everything, like the idea of not having any personal details on the card if, unfortunately, the card should be lost Reviewed on: 15th February 2024

No fuss banking and excellent service

No fuss banking and excellent service Reviewed on: 15th February 2024

Cashback has been amazing.

Cashback has been amazing. Great current account for everyday spending Reviewed on: 15th February 2024

Chase banking app is well designed and easy to use

Chase provides one of the best banking apps I have used. Its simple and easy to use. It feels like people behind the products put a lot of thought behind the product. Can't fault it. Reviewed on: 15th February 2024

Easy to set up bank account and savings account.

Easy to set up bank account and savings account. Interest rates have been good. Customer service helpful Reviewed on: 15th February 2024

I love that you can get 1% cashback on your debit ca...

I love that you can get 1% cashback on your debit card spending as it helps me to put some money aside. I also love the round-ups, as I love the feeling of that extra bit of money building up! It's a shame that the customer service is only online and are sometimes a bit slow or have missed important messages I sent them, but overall my problems have always been resolved. Reviewed on: 15th February 2024

Best cashback card I've used

Very easy to use app. Not had any issues and the bonus of getting money back. Reviewed on: 15th February 2024

Chase App

Very user friendly app with good rewards Reviewed on: 15th February 2024

The account that sets the bar for the rest

Great app, great cashback and savings rates, awesome customer service. Reviewed on: 15th February 2024

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