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Chase Bank: Current account reviews

Name: Current account
Rating: 4.86 (49016 reviews)

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4.86

Based on 49,016 reviews, last reviewed 10th Sep 2026

90% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

5

Brilliant security checks. Brilliant security checks. Great communication. Very good offers, amazing app. Great accessibility and flexibility Reviewed on: 10th September 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49016)

Review of the Chase Bank, Current account:

I love Chase Bank.

I love Chase Bank. I have both savings and current account with Chase and it is so easy to manage both in a single app. Best rates in the UK that no other bank can offer. Very happy with the online platform and never had to reach out to customer service. Never had any issue so far. Reviewed on: 15th February 2024

The account that sets the bar for the rest

Great app, great cashback and savings rates, awesome customer service. Reviewed on: 15th February 2024

Love using it on my holiday as there is no...

Love using it on my holiday as there is no commission Reviewed on: 15th February 2024

Ease of access to manage savings and current account

Ease of access to manage savings and current account. Informative portal and easy to use/ ask questions Reviewed on: 15th February 2024

Great switch and continuing 1% cash back-what’s not...

Great switch and continuing 1% cash back-what’s not to love?! Reviewed on: 15th February 2024

Just all the little extras the app on my phone is so...

Just all the little extras the app on my phone is so good, he said easy to use plain simple eases some money across Reviewed on: 15th February 2024

Perfect jargon free bank

I wanted a change from Santander, and Chase offered everything I was looking for plus added bonus of cash back. I find app and communications clear and jargon free, app easy to use and further bonus can round up .. perfect way of saving Reviewed on: 15th February 2024

Excellent Customer Service

An excellent app but the key for me is the ease of getting through to someone if you have any questions. Excellent customer service. Reviewed on: 15th February 2024

This bank app was super easy to set up and use.

This bank app was super easy to set up. The app is easy to use and the very few times I had problems they were resolved ASAP Reviewed on: 15th February 2024

First class app & customer support.

First class app & customer support. Reviewed on: 15th February 2024

Only just opened this account and I’m very impressed.

Only just opened this account and I’m very impressed. I love the round up feature earning 5% interest on loose change. My money earning 1% when I spend it and whilst it sits in my account is brilliant. Reviewed on: 15th February 2024

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