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Chase Bank: Current account reviews

Name: Current account
Rating: 4.86 (49010 reviews)

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4.86

Based on 49,010 reviews, last reviewed 7th Jul 2026

99% decrease in 5 star reviews

in the past 90 days

90% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

4

I have found Chase to be a reliable online bank. I have found Chase to be a reliable online bank. The app is user friendly and their customer service is very good. Reviewed on: 7th July 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

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Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49010)

Faultless online bank,works every time.

Faultless online bank,works every time.Excellent communications and support team always to hand if required. Reviewed on: 15th February 2024

Quick Service Provider

Quick Service Provider and Customer oriented company Reviewed on: 15th February 2024

So much better than the physical bank branches.

Sometimes the support chat is delayed and misunderstood, but questions are resolved. Facilities not currently provided could be offered later. No complaints and much better than the banks 'on the high street'! Reviewed on: 15th February 2024

Very easy to use service.

Very easy to use service. Quick to set up. Great rewards. Reviewed on: 15th February 2024

Chase is a very good bank.

Chase is a very good bank. They offer good interest rate Reviewed on: 15th February 2024

What’s not to like

Great current account ,cash back /interest / fantastic overseas rate Reviewed on: 15th February 2024

Outstanding cash back & top up account

For spending I can earn cash back up to £180.00. Since taking out top up account I have saved nearly £200.00. I am very impressed! Reviewed on: 15th February 2024

Very easy to use app.

Very easy to use app. Good regular communications . Reviewed on: 15th February 2024

Great value, great service and security.

I always find that using my Chase current account is first rate and incredible value. The App is so easy to use and, once when I’d dropped my card when out walking on a Sunday. I was able to get help and advice instantly. I just wish that I’d discovered Chase sooner. Reviewed on: 15th February 2024

Very Happy!!

Not much to say, moved at the start of the year and been a great experience Reviewed on: 15th February 2024

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