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Chase Bank: Current account reviews

Name: Current account
Rating: 4.86 (49016 reviews)

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4.86

Based on 49,016 reviews, last reviewed 10th Sep 2026

90% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

5

Brilliant security checks. Brilliant security checks. Great communication. Very good offers, amazing app. Great accessibility and flexibility Reviewed on: 10th September 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49016)

Review of the Chase Bank, Current account:

Great debit card for using abroad with no charges.

Great debit card for using abroad with no charges. 1% back on most purchases (limit). Reviewed on: 27th February 2025

Good communication and easy to use app provides an e...

Good communication and easy to use app provides an excellent banking experience Reviewed on: 15th February 2024

Always been spot on with Chase, communications very...

Always been spot on with Chase, communications very quick and easy. Good savings rates, good benefits, very easy app to use and easy to transfer money in or out. Reviewed on: 15th February 2024

I can't fault Chase

I opened my account with Chase in 2022, and I can't fault them. The introductory 1% cashback on card spending is like free money, and adds up on your everyday spending. The app itself is so easy to use, if like me you have a savings account you can easily move money between the accounts. From a security perspective, Chase are faultless. I was making a fairly sizeable payment to a contractor; the app showed me a message to say the payment had been held, and that I should call them. I duly did, and bearing in mind this was at 10:45pm, I got straight through to someone. They asked me lots of questions about the company I was paying, and were able to verify that the company was a legitimate business. Less than 5 minutes on the phone, and the payment was completed. This gives me proper peace of mind, and I wonder why the 'big' UK banks can't deliver this level of service. Other significant benefits include no charges for using your card abroad, or withdrawing money. Again, I wonder why the UK banks are still in business with their extortionate international charges. Reviewed on: 15th February 2024

Great customer service and excellent rates for saving

Great customer service and excellent rates for saving Reviewed on: 15th February 2024

Fab Bank

Always kept informed, easy access to my account. Bonus of earning on expenditure. Reviewed on: 15th February 2024

Everything is nice.

Everything is nice. Have no any problems at all. Reviewed on: 15th February 2024

A hassle free experience...

What a hassle free experience, easy to register and easy to use. New features being added all the time, not long before I can ditch my high-street bank account entirely! Reviewed on: 15th February 2024

Easy access on the app!

Easy access on the app! Transfer cash from chase bank to savings fast . Good rates for saving , cash back v good , Reviewed on: 15th February 2024

CHASE is the future

efficient and user friendly and so up to date regarding modern day banking. Reviewed on: 15th February 2024

Great account.

Great account, easy to set up and use. Reviewed on: 15th February 2024

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