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Chase Bank: Current account reviews

Name: Current account
Rating: 4.86 (49016 reviews)

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4.86

Based on 49,016 reviews, last reviewed 10th Sep 2026

90% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

5

Brilliant security checks. Brilliant security checks. Great communication. Very good offers, amazing app. Great accessibility and flexibility Reviewed on: 10th September 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49016)

Review of the Chase Bank, Current account:

Best in every way

Most convenient accounts. Far better than my other banks Reviewed on: 16th March 2023

Call centres are in The Phillipines.

Call centres are in The Phillipines. I would have expected it to be UK based. Seem to have little banking knowledge when something unexpected happens. Reviewed on: 15th February 2024

Best UK Current Account

Probably the best UK bank account due to rewards, flexibility and ease of use. Very convenient. Good customer service. only drawback is inability to pay in cheques through the app. Reviewed on: 15th February 2024

Always excellent

Always excellent have been with them almost a year and a definite market leader Reviewed on: 15th February 2024

Trust me! It’s a great bank

I enjoy using my chase account, it’s not stressful to manage - keep up the good work Reviewed on: 15th February 2024

Chase keeps it simple and rewards

Chase has made things real simple, easy to do business, transferring of money to other accounts, savings, and rewards for making purchases, not many banks do that. Reviewed on: 15th February 2024

Easy to use app and convenient to move money around...

Easy to use app and convenient to move money around and securely pay for transactions Reviewed on: 15th February 2024

The bests one out there by far.

The bests one out there by far. Great interest rate. Reviewed on: 15th February 2024

I've never had a problem, only neutral on customer s...

I've never had a problem, only neutral on customer service as I haven't had an issue as of yet to contact the bank Reviewed on: 15th February 2024

Even if there is no branch in my region(Aberdeen), I...

Even if there is no branch in my region(Aberdeen), I feel comfortable to use it Reviewed on: 15th February 2024

Chase is great accross the board.

Chase is great accross the board. Reviewed on: 15th February 2024

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