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Chase Bank: Current account reviews

Name: Current account
Rating: 4.86 (49016 reviews)

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4.86

Based on 49,016 reviews, last reviewed 10th Sep 2026

90% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

5

Brilliant security checks. Brilliant security checks. Great communication. Very good offers, amazing app. Great accessibility and flexibility Reviewed on: 10th September 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49016)

Review of the Chase Bank, Current account:

Great service and product and rates

Great service and product and rates Reviewed on: 6th March 2025

Everything just works and you get good rewards

Everything just works and you get good rewards Reviewed on: 15th February 2024

Fantastic friendly efficient service whenever I have...

Fantastic friendly efficient service whenever I have interacted the bank. Queries are resolved in a timely manner, and always politely. Highly recommended. Reviewed on: 15th February 2024

Their app is super easy to use and is head and shoul...

Their app is super easy to use and is head and shoulders above HSBC who I used before Reviewed on: 15th February 2024

I've been a happy Chase customer for about a year now.

I've been a happy Chase customer for about a year now. I have a current and savings account with Chase both paying decent amounts of interest. The interest is paid quickly and without fuss and there banking app is very easy to navigate. Reviewed on: 15th February 2024

Really good App.

Really good App. Cashback is a real incentive Reviewed on: 15th February 2024

EASY BANKING

easy to set up , easy to use at home & abroad. Quick access to funds Reviewed on: 15th February 2024

1% cashback on purchases and the roundup account wit...

1% cashback on purchases and the roundup account with a generous 5% AER are two real incentives Reviewed on: 15th February 2024

Great annual insights & customer service

I really enjoyed the annual spending insights provided by Chase, it helped me learn about my spending and be better a budgeting. The customer service is also quick and efficient, all the customers representatives really know the app inside out! Would highly recommend! Reviewed on: 15th February 2024

So efficient and such good value

So efficient and such good value Reviewed on: 15th February 2024

I trust the bank, Chase, and if I have a problem wit...

I trust the bank, Chase, and if I have a problem with someone at the end of the line to help me out, I would not bank with anyone else Reviewed on: 15th February 2024

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