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Chase Bank: Current account reviews

Name: Current account
Rating: 4.86 (49016 reviews)

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4.86

Based on 49,016 reviews, last reviewed 10th Sep 2026

90% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

5

Brilliant security checks. Brilliant security checks. Great communication. Very good offers, amazing app. Great accessibility and flexibility Reviewed on: 10th September 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49016)

Review of the Chase Bank, Current account:

Great debit card for using abroad with no charges.

Great debit card for using abroad with no charges. 1% back on most purchases (limit). Reviewed on: 27th February 2025

Very friendly staff

Very friendly staff, quick response, always happy to help! Only had to contact them a few times in the past and always for issues that were quickly resolved! Reviewed on: 15th February 2024

Seemless service and rewarding banking

Seemless service and rewarding banking Reviewed on: 15th February 2024

Brilliant couldn't ask for better

Brilliant couldn't ask for better Reviewed on: 15th February 2024

Excellent bank

Excellent bank, customer service fantastic. Reviewed on: 15th February 2024

Sometimes locks me out of my account.

Sometimes locks me out of my account. Reviewed on: 15th February 2024

The account is fantastic so easy to use

The account is fantastic so easy to use Reviewed on: 15th February 2024

An all round brilliant card

Using the card abroad is absolute brilliant, especially when you don’t speak the language as you don’t need to fumble for currency at the checkout. The exchange rates are just the best as I always pay in the local currency . Reviewed on: 15th February 2024

Great user experience and faultless customer service

Chase has a great interface and it's easily the best user experience of any bank I've ever been a member of - and that's a fair few. Faultless customer service too. Reviewed on: 15th February 2024

Brilliant app

Brilliant app online good records kept and easy to see at a glance Reviewed on: 15th February 2024

Excellent service, very competitive interest rates,...

Excellent service, very competitive interest rates, excellent help centre. Reviewed on: 15th February 2024

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