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Chase Bank: Current account reviews

Name: Current account
Rating: 4.86 (49010 reviews)

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4.86

Based on 49,010 reviews, last reviewed 7th Jul 2026

99% decrease in 5 star reviews

in the past 90 days

90% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

4

I have found Chase to be a reliable online bank. I have found Chase to be a reliable online bank. The app is user friendly and their customer service is very good. Reviewed on: 7th July 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

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Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49010)

Excellent bank

Excellent bank, help always available when needed. Simple and easy way to bank and save Reviewed on: 15th February 2024

Customer facing, great products and app.

Competitive rates, customer advisors who answer the phone and are excellent. Community approach to customer opinions. Cash back and roundup creates savings funds painlessly. ?great software and app. Reviewed on: 15th February 2024

Easy to use app, no issues, good savings and provide...

Easy to use app, no issues, good savings and provides cash back Reviewed on: 15th February 2024

Very easy to use and love my cashback every month...

Very easy to use and love my cashback every month Reviewed on: 15th February 2024

Great service and rates.

Great service and rates. Easy to get in touch with Reviewed on: 15th February 2024

Absolutely brilliant.

Absolutely brilliant. Never had any issues Reviewed on: 15th February 2024

Great customer service.

Great customer service. Does what it says on the tin. No surprised. Reviewed on: 15th February 2024

No issues exceptional service.

No issues exceptional service. Enjoy the app and the freedom it gives me Reviewed on: 15th February 2024

Excellent banking

Was sceptical at the beginning but now can't live without it Reviewed on: 15th February 2024

Account very easy to setup.

Account very easy to setup. Interest rates are competitive with leading banks Reviewed on: 15th February 2024

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