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Chase Bank: Current account reviews

Name: Current account
Rating: 4.86 (49010 reviews)

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4.86

Based on 49,010 reviews, last reviewed 7th Jul 2026

99% decrease in 5 star reviews

in the past 90 days

90% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

4

I have found Chase to be a reliable online bank. I have found Chase to be a reliable online bank. The app is user friendly and their customer service is very good. Reviewed on: 7th July 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

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Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49010)

Very impressed by Chase, I moved from Amex to Chase...

Very impressed by Chase, I moved from Amex to Chase and very happy with it Reviewed on: 15th February 2024

Cash Back.

I have used Chase for about a year now, the money back is great. Since starting I have had over £100 from purchases. Reviewed on: 15th February 2024

Easy, modern, everyday banking.

Easy, modern, everyday banking. Great app and functions to aid a savings mentality Reviewed on: 15th February 2024

I really liked the chat function on the app.

I really liked the chat function on the app. Anytime I needed information I was able to get it quickly and effectively. Chase is also very proactive asking if ever needed anything. Love the customer service. Reviewed on: 15th February 2024

Great experience and rewards.

Great experience and rewards. I really appreciate the cashback and round-up features. The Debit Mastercard is accepted everywhere and keeping it topped up is straightforward. The card is great for travel too as I'm able to get the best exchange rates (no fees) plus cashback on top. Reviewed on: 15th February 2024

It’s pretty good.

It’s pretty good. Everything is perfect and responsive Reviewed on: 15th February 2024

Brilliant bank

Chase have been nothing but revolutionary. Smooth platform, seamless service, great rewards. A top bank Reviewed on: 15th February 2024

i have very good experience using chase

i have very good experience using chase Reviewed on: 15th February 2024

Where do I start

Where do I start… chase banking has been an amazing bank to bank with and it’s been so helpful for me and for my wife as we pretty much use it for everything now. It’s easy and simple to use and has not had any issues with it. One of the best online banks out here. Reviewed on: 15th February 2024

Recently switched to Chase.

Recently switched to Chase. Definitely a great bank. An easy switch and an easy experience. Reviewed on: 15th February 2024

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