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Chase Bank: Current account reviews

Name: Current account
Rating: 4.94 (48990 reviews)

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4.94

Based on 48,990 reviews, last reviewed 5th May 2026

7215% increase in 5 star reviews

in the past 90 days

1100% increase in 1 star reviews

in the past 90 days

97%

Latest highest rating:

5

I’ve had a really positive experience with the Chase... I’ve had a really positive experience with the Chase Bank current account. The app is clean and easy to use, making it simple to track spending, move ... Read more Reviewed on: 5th May 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

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Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (48990)

They are simply the best.

They are simply the best. Quick to answer and have competent people in their customer service. Onboarding is smooth and simple. Transactions are made easy. And the most important they have the best insensitive! Fantastic job Chase! Reviewed on: 15th February 2024

Easy to use app.

Easy to use app. Transfers are super easy and secure Reviewed on: 15th February 2024

God tier customer service with helpful and resolvabl...

God tier customer service with helpful and resolvable attitude. Also, clear interface with great return. That is an ideal bank for me. Reviewed on: 15th February 2024

Proper modern banking

Great app. Very easy to migrate to a new phone.. Good interest rate. No charges and all the rewards when travelling is brilliant. It takes one of the big holiday stresses away knowing I won't have any bank charges when I return home, and that I still get cash back! Reviewed on: 15th February 2024

The most awful banking app

The most awful banking app I have ever used. Multiple issues that drag on and on for month's. You provide the screenshots from their app showing various error messages. They tell you that your complaint is being sent to another team and you hear nothing. When you ask for an update they ask you the same questions over and over... Reviewed on: 15th February 2024

Love Chase bank - easy to use app and friendly custo...

Love Chase bank - easy to use app and friendly customer service Reviewed on: 15th February 2024

Great bank!

Very nice interest rates and rewards incentives. Really easy to use the app, and I like the way the card doesn’t have your card number on it so it’s very secure. The only thing that is annoying is having to move money from the savings account. Reviewed on: 15th February 2024

They are brilliant and always at the end of the phon...

They are brilliant and always at the end of the phone if you need them Reviewed on: 15th February 2024

Chase back is the most good thing

Chase back is the most good thing Reviewed on: 15th February 2024

Best bank I have been in for current account and sav...

Best bank I have been in for current account and savings Reviewed on: 15th February 2024

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