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Chase Bank: Current account reviews

Name: Current account
Rating: 4.86 (49010 reviews)

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4.86

Based on 49,010 reviews, last reviewed 7th Jul 2026

99% decrease in 5 star reviews

in the past 90 days

90% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

4

I have found Chase to be a reliable online bank. I have found Chase to be a reliable online bank. The app is user friendly and their customer service is very good. Reviewed on: 7th July 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

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Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49010)

Love chase

Tried multiple banks and chase has been the best one I have had, absolutely love the round up saver and the rate you get on it aswell. So easy to use and they value security which is amazing. Friendly and easy to use Reviewed on: 15th February 2024

I had a problem and i got in touch with chase and th...

I had a problem and i got in touch with chase and they sorted it with in ten minuets so other stuff there fast to reply il am so glad that i changed my bank because i wasn't getting any satisfaction with my other bank Reviewed on: 15th February 2024

My day to day use bank loved it and the cashback hel...

My day to day use bank loved it and the cashback helps a bit Reviewed on: 15th February 2024

Always helpful and amazing rates

Always helpful and amazing rates Reviewed on: 15th February 2024

App easy to use.

App easy to use. Phoning customer service via the app works well with no delays and queries answered promptly and efficiently. Reviewed on: 15th February 2024

Cash back is good and round up gives a bonus...

Cash back is good and round up gives a bonus saying Reviewed on: 15th February 2024

Great banking experience

Chase bank was really easy to set up, the app is great to use. Everything is very simple and easy to use, unlike other banking apps. Reviewed on: 15th February 2024

Love this bank.

Love this bank. Everything just works. Reviewed on: 15th February 2024

Never had a problem and the 1% cashback is great!

Never had a problem and the 1% cashback is great! Reviewed on: 15th February 2024

Easy to use.

Easy to use. Decent savings rates. Reviewed on: 15th February 2024

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