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Chase Bank: Current account reviews

Name: Current account
Rating: 4.86 (49016 reviews)

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4.86

Based on 49,016 reviews, last reviewed 10th Sep 2026

90% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

5

Brilliant security checks. Brilliant security checks. Great communication. Very good offers, amazing app. Great accessibility and flexibility Reviewed on: 10th September 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49016)

Review of the Chase Bank, Current account:

Best in every way

Most convenient accounts. Far better than my other banks Reviewed on: 16th March 2023

Simple and easy to set up

Simple and easy to set up has great rewards and East to keep track of my money Reviewed on: 15th February 2024

Awesome user experience and good rates

Awesome user experience and good rates Reviewed on: 15th February 2024

Great all round customer service

Love cashback. Also, I have had a very hood experience when querying a transaction - very quick to be put through to a real person, issue quickly resolved. Finally, lost my Chase debit card. Very quick to freeze the card using the app and request a replacement, the replacement arrived in just a few days. Reviewed on: 15th February 2024

Best and easiest account that I’ve had from any bank.

Best and easiest account that I’ve had from any bank. Easy to transfer and the cash back deal is great. The app is easy to use and there is no fees when going abroad. I’ve recommended to 3 other friends who have also recently joined Chase for when travelling abroad. Reviewed on: 15th February 2024

Auto Round Up Saving

I have never been the one who's good at savings but with Chase auto round up, without even realizing, I have been able to save and access that money instantly whenever I needed. Also, you get 5% monthly interest on top of it which is an added bonus! Reviewed on: 15th February 2024

Love the 1% cashback, very responsive costumer care...

Love the 1% cashback, very responsive costumer care team Reviewed on: 15th February 2024

Very easy to set up, lots of communication and the c...

Very easy to set up, lots of communication and the cash back plus interest rate options are very good. Reviewed on: 15th February 2024

Every customer representative with whom I interacted...

Every customer representative with whom I interacted, supported me and provided the best advice. Reviewed on: 15th February 2024

Cash back on spending

Cash back on spending has been brilliant Reviewed on: 15th February 2024

Very smooth and secure banking app.

Very smooth and secure banking app. Love it Reviewed on: 15th February 2024

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