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Chase Bank: Current account reviews

Name: Current account
Rating: 4.94 (48942 reviews)

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4.94

Based on 48,942 reviews, last reviewed 27th Mar 2026

448400% increase in 5 star reviews

in the past 90 days

1000% increase in 1 star reviews

in the past 90 days

97%

Latest highest rating:

4

Chase Bank Current account. Chase Bank Current account. Very good customer service and a bank card you can use abroad without receiving currency fees. It has a 1% cashback for us... Read more Reviewed on: 27th March 2026

Latest lowest rating:

2

Customer serive at Chase bank poor Custo.mer service experience when I needed them could not have been worse. Two occasions I have needed their help and each time they have let me down ... Read more Reviewed on: 25th March 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (48942)

Review of the Chase Bank, Current account:

1% cashback on everything!

1% cashback on everything! The app is not very intuitive. Customer service is excellent - they normally reply within minutes Reviewed on: 15th February 2024

Chase current account

Easy to contact Chase when needed. Slick online banking set up. Very pleased. Reviewed on: 13th February 2026

So easy online, really fast response to a recent fr...

So easy online, really fast response to a recent fraudulent incident, excellent customer service Reviewed on: 13th February 2026

User friendly

User friendly with benefits of the savings account Reviewed on: 13th February 2026

Chase bank discriminate against elderly by only acce...

Chase bank discriminate against elderly by only accepting passport or driving licence as id! Reviewed on: 13th February 2026

Trouble free banking.

Trouble free banking. Clear information, useful summaries good service. Reviewed on: 13th February 2026

Been great from start to finish.

Been great from start to finish. No problems at all, easy to set up savings pots Reviewed on: 13th February 2026

Cashback

The 1% cashback means I basically pay for everything using my chase card. As a student it gives you a bit of extra money and you don’t have to do anything you are not already doing. The app also makes it easy to transfer money between accounts. Reviewed on: 13th February 2026

Internet account so easy to use

Internet account so its easy to check my balances. Instant message when cash goes in or withdrawn. When my card was hacked superb action to protect my account and refund me. Reviewed on: 13th February 2026

Excellent service...

Everything is so easy to do and the customer service team are always there to help Reviewed on: 13th February 2026

So easy to use at very fast at replying if...

So easy to use at very fast at replying if any queries Reviewed on: 13th February 2026

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