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Chase Bank: Current account reviews

Name: Current account
Rating: 4.86 (49009 reviews)

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4.86

Based on 49,009 reviews, last reviewed 25th Jun 2026

99% decrease in 5 star reviews

in the past 90 days

90% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

5

Great cashback incentives on everyday spending Love the cashback incentives on everyday spending and the round-up feature. The Chase Bank app is so easy to use and the 12-month welcome offer of a h... Read more Reviewed on: 25th June 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

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Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49009)

Easy to use app

Easy to use app and good interest rates Reviewed on: 15th February 2024

Excellent telephone service and easy to work app

Excellent telephone service and easy to work app Reviewed on: 15th February 2024

Chase Bank the best on the market

I have been with Chase since they launched and have never looked back. Excellent customer service and good interest rates. No fees when using abroad, plus you still get your cash back and no fee at ATM machines. Highly recommend. Reviewed on: 15th February 2024

Chase instantly solved my technical issues few times.

Chase instantly solved my technical issues few times. Lovely team and people. Great experience Reviewed on: 15th February 2024

Easy transactions and safe customer service excellent

Easy transactions and safe customer service excellent Reviewed on: 15th February 2024

doubt the best customer service I have eve...

Without a doubt the best customer service I have ever had with any bank about and beyond Reviewed on: 15th February 2024

easy to use, no hassle, clear interface

easy to use, no hassle, clear interface Reviewed on: 15th February 2024

Account works like all bank current accounts should.

Account works like all bank current accounts should. Transfers actioned quickly when transferring money to other banks. Also gives cash back on purchases, missing from most bank accounts Reviewed on: 15th February 2024

Easy to use, convenient and cash back

Easy to use and convenient. No overseas transaction charges plus the added bonus of 1% cashback. Reviewed on: 15th February 2024

New to Chase.

New to Chase. Instant notification of transactions. Great overseas exchange rates . good interest on my savings accounts Reviewed on: 15th February 2024

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