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Chase Bank: Current account reviews

Name: Current account
Rating: 4.86 (49009 reviews)

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4.86

Based on 49,009 reviews, last reviewed 25th Jun 2026

99% decrease in 5 star reviews

in the past 90 days

90% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

5

Great cashback incentives on everyday spending Love the cashback incentives on everyday spending and the round-up feature. The Chase Bank app is so easy to use and the 12-month welcome offer of a h... Read more Reviewed on: 25th June 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

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Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49009)

Fast, efficient professional staff

Accessibility phenomenal. Great service. Reviewed on: 15th February 2024

Everything on the app is so easy to navigate.

Everything on the app is so easy to navigate. I can transfer money in and out of my account in seconds. I love the round up saving account, and the interest rate is higher than most of the high street banks. All in all, the best change in banking I have made in years. Reviewed on: 15th February 2024

Easy banking service with great interest options

Easy banking service with great interest options Reviewed on: 15th February 2024

I have been very impressed by the Chase on line bank...

I have been very impressed by the Chase on line banking app.The 1% cash back facility (capped at £15 pcm) is a bonus. I get my state pension paid into my current account every 4 weeks which qualifies me for the bonus each month. Transfers between accounts are very quick. The online chat facility has been responsive when I have used it providing timely answers to any queries.My three children all have opened accounts on my recommendation. Reviewed on: 15th February 2024

Fab app.

Fab app. Fairly easy to navigate. Easy to transfer money in an out and a 1% cash back on my every day spending for the 1st year. Only needed to contact for help once and issue resolved swiftly. What's not to like.have even recommended to friends and family Reviewed on: 15th February 2024

Call Centre staff always been very helpful and under...

Call Centre staff always been very helpful and understanding Reviewed on: 15th February 2024

I love the benefits Chase account offers , it is so...

I love the benefits Chase account offers , it is so easy to use and has a great service with current and savings account. Reviewed on: 15th February 2024

Current account easy to use on app.

Current account easy to use on app. Staff always helpful when the need to speak to them arises. Reviewed on: 15th February 2024

Easy to use and contact customer service.

Easy to use and contact customer service. Used it for a while and find everything very simple to navigate and have had no issues with app itself Reviewed on: 15th February 2024

Outstanding customer service. Easy to chat with

Easy to chat with and followed up on my problem-I’d been scammed-and retrieved my money. Very pleasant and eager to help resolve the problem. Impressed Reviewed on: 15th February 2024

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