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Chase Bank: Current account reviews

Name: Current account
Rating: 4.94 (48950 reviews)

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4.94

Based on 48,950 reviews, last reviewed 2nd Apr 2026

449200% increase in 5 star reviews

in the past 90 days

1000% increase in 1 star reviews

in the past 90 days

97%

Latest highest rating:

5

Chase Bank was introduced to me by my daughter and i... Chase Bank was introduced to me by my daughter and it's the best banking experience. In fact the app is fun to use especially the variety of side acco... Read more Reviewed on: 2nd April 2026

Latest lowest rating:

2

Customer serive at Chase bank poor Custo.mer service experience when I needed them could not have been worse. Two occasions I have needed their help and each time they have let me down ... Read more Reviewed on: 25th March 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (48950)

Review of the Chase Bank, Current account:

Great app

I like that the saving rate is okay and I have 1% cashback every time I spend. I've never had an issue that I needed customer service though. Reviewed on: 8th February 2023

Quick, easy, secure and always helpful.

Quick, easy, secure and always helpful. What more do you want! Reviewed on: 18th February 2026

Trusted bank with great processes and App

Seemless process for joining and also referring a family member. App is well thought out and works very well. Reviewed on: 18th February 2026

Love chase!

Love chase!!!!! It’s I simple and rewarding Reviewed on: 17th February 2026

Excellent customer service and great bank

Excellent customer service and great bank Reviewed on: 17th February 2026

Easy to keep track of money

Easy to use app, has helped me budget and have better oversight of my finances and in turn has helped me save money. Reviewed on: 17th February 2026

Generally very good.

Generally very good. The app works well. It is a challenge, though, if making a major purchase, like a car - really not easy to complete the transaction. Reviewed on: 17th February 2026

I have had great experience since joining chase grea...

I have had great experience since joining chase great team so very professional Reviewed on: 17th February 2026

Very easy, well informed and very good when used abroad

Very easy, well informed and very good when used abroad Reviewed on: 17th February 2026

No nonsense savings and current account well laid out.

No nonsense savings and current account well laid out. Reviewed on: 17th February 2026

When I first opened my current account there was 1 p...

When I first opened my current account there was 1 percent cash back on all payments and there wasn’t a qualifying amount of £1500.00 in order to get the cash back like there is now. I realise that things have to change but feel a little bit disappointed to be honest. Is still good value though. Reviewed on: 17th February 2026

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