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Chase Bank: Current account reviews

Name: Current account
Rating: 4.86 (49010 reviews)

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4.86

Based on 49,010 reviews, last reviewed 7th Jul 2026

99% decrease in 5 star reviews

in the past 90 days

90% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

4

I have found Chase to be a reliable online bank. I have found Chase to be a reliable online bank. The app is user friendly and their customer service is very good. Reviewed on: 7th July 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49010)

Review of the Chase Bank, Current account:

Great for everyday cashback on current account and n...

Great for everyday cashback on current account and no charge card abroad Reviewed on: 12th April 2024

Easy to use, service is great and very accessible

Easy to use, service is great and very accessible Reviewed on: 13th February 2026

Setting up the account was simple, straightforward a...

Setting up the account was simple, straightforward and quick. Using the account is easy, at home and abroad. Customer service was very efficient and no problem. Reviewed on: 13th February 2026

Very easy to use and customer service is great

Very easy to use and customer service is great Reviewed on: 13th February 2026

Great simple and easy banking and great rewards

Great simple and easy banking and great rewards Reviewed on: 13th February 2026

I find Chase meets all my requirements of what I wan...

I find Chase meets all my requirements of what I want in a bank. I've had no major issues and everything works as it should. A friend and relative joined on my recommendation and both are more than happy with the services offered. Reviewed on: 13th February 2026

Good cool fantastic great brilliant fantastic

Good cool fantastic great brilliant fantastic Reviewed on: 13th February 2026

Easy and quick to open an account.

Easy and quick to open an account. Intuitive interface. Reviewed on: 13th February 2026

Chase Bank is a great bank!

I switched to Chase Bank a few months ago and I love it. The current account is great, the app is extremely user friendly and every interaction I’ve had with customer services was helpful, with very quick responses from the customer services team. The bank is so good that I’ve referred three friends to open a current account! Reviewed on: 13th February 2026

Chase are awesome, excellent customer service

Chase are awesome, excellent customer service Reviewed on: 13th February 2026

Overall experience with banking online and savings a...

Overall experience with banking online and savings account and interest on savings Reviewed on: 13th February 2026

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