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Chase Bank: Current account reviews

Name: Current account
Rating: 4.86 (49016 reviews)

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4.86

Based on 49,016 reviews, last reviewed 10th Sep 2026

90% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

5

Brilliant security checks. Brilliant security checks. Great communication. Very good offers, amazing app. Great accessibility and flexibility Reviewed on: 10th September 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

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Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49016)

very friendly customer services and promptly response.

very friendly customer services and promptly response. Reviewed on: 15th February 2024

Brilliant customer service and fee-free use abroad

Customer service in the app is brilliant and the ability to use card fee-free abroad is the best feature Reviewed on: 15th February 2024

Easy to use app based account excellent rewards an...

Easy to use app based account excellent rewards and easy transfers into savings with good interest rates Reviewed on: 15th February 2024

simple to use

App is great and easy to use. Security seems very good Reviewed on: 15th February 2024

Quick easy anytime good good day to day

Quick easy anytime good good day to day Reviewed on: 15th February 2024

Good customer experience

Great app, cashback @1% and a non-intrusive, integrated experience Reviewed on: 15th February 2024

Fast, Efficient always been helpful.

Fast, Efficient always been helpful. Reviewed on: 15th February 2024

1st class banking service.

1st class banking service. Easy to use app. Great interest rate. Reviewed on: 15th February 2024

easy to send or receive money and easy to communicat...

easy to send or receive money and easy to communicate with online whenever need help Reviewed on: 15th February 2024

Cashback offer is excellent.

Cashback offer is excellent. Instant notifications on spending is amazing as well Reviewed on: 15th February 2024

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