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Chase Bank: Current account reviews

Name: Current account
Rating: 4.94 (48990 reviews)

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4.94

Based on 48,990 reviews, last reviewed 5th May 2026

7338% increase in 5 star reviews

in the past 90 days

1100% increase in 1 star reviews

in the past 90 days

97%

Latest highest rating:

5

I’ve had a really positive experience with the Chase... I’ve had a really positive experience with the Chase Bank current account. The app is clean and easy to use, making it simple to track spending, move ... Read more Reviewed on: 5th May 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

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Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (48990)

Easy to set up and a nice app experience!

Easy to set up and a nice app experience! Great savings options and flexibility opening accounts. Nice features on the round up as well! Reviewed on: 15th February 2024

Exemplary and responsive service

Been with many banks over the years and recently opened a chase account. When calling them or messaging on the app they are always super responsive and handle every request with high degrees of customer service. Reviewed on: 15th February 2024

They’ve been absolutely brilliant especially with th...

They’ve been absolutely brilliant especially with the cash back and high interest on round ups Reviewed on: 15th February 2024

Best Bank

Easy to use app, never had any issues Reviewed on: 15th February 2024

I’d recommend to everyone (and I have)

I’m able to move money around quickly and easily. The app is extremely clear about my spending habits and even allows me to set my own budgets! Chase Bank has been the easiest to use bank for me and I’ve told family to get it too. My dad is the reason I’ve got it in the first place! Reviewed on: 15th February 2024

Banking with Chase bank is excellent.

Banking with Chase bank is excellent. Their customer service is amazing and very much appreciated. Setting up an account was simple and straightforward. The app is well thought out and easy to use. Would definitely recommend Chase bank to a friend/ family Reviewed on: 15th February 2024

Good exchange rate whilst abroad last yesr

Good exchange rate whilst abroad last yesr Reviewed on: 15th February 2024

App is easy to use cashback is really useful

The app is easy to use and the cashback is really useful. Customer service is friendly and efficient - it really makes a big difference to have good customer care. Reviewed on: 15th February 2024

Amazing bank

Great app, grest customer service, great cashback Reviewed on: 15th February 2024

Best bank I’ve ever used

I love my Chase accounts. So easy to use. Good interest rate on my savings. Love the cash back and round up features. On the one occasion I thought I had a problem I got through very quickly to a customer service agent who was very kind and helpful, immediately putting my mind at rest. I cannot think of any faults Reviewed on: 15th February 2024

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