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Chase Bank: Current account reviews

Name: Current account
Rating: 4.86 (49016 reviews)

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4.86

Based on 49,016 reviews, last reviewed 10th Sep 2026

90% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

5

Brilliant security checks. Brilliant security checks. Great communication. Very good offers, amazing app. Great accessibility and flexibility Reviewed on: 10th September 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

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Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49016)

Highly recommend.

Highly recommend. Great for using abroad too. Reviewed on: 15th February 2024

Transactions big or small. App works very well.

App works very well. Customer service is excellent. Can get hold of customer service when bigger transactions are needed. Reviewed on: 15th February 2024

Joint Account

Love the account only wish you could add joint account. Both my wife and I have separate accounts which is not the way we normally bank Reviewed on: 15th February 2024

The 1% cashback is a deal not to be missed!

The 1% cashback is a deal not to be missed! Also very easy to sign up for a current account, took only 2 or 3 minutes. Love the breakdown of spending you get in the app too, the UI is all very user friendly Reviewed on: 15th February 2024

Chase was very easy and convenient

Chase was very easy and convenient to open up a bank account in the first place. The 1% cashback on purchases is fantastic value for money, providing a regular discount on all of my spending. Transfers are quick and seamless and the app UI is very user friendly Reviewed on: 15th February 2024

Best of the best

I use other bank accounts as well, but Chase by default because of the rewards, easy access to my savings account, easy moving money, and the best customer service whenever I have a request. Reviewed on: 15th February 2024

Their customer support is polite, quick and effective.

Their customer support is polite, quick and effective. I could not ask for more from a bank. I had issues with a purchase and pursuing a refund. The staff made me feel supported and dealt with my issue to the best of their ability treating me with respect for the entirety. Their 1% cashback is an ingenious method that makes me rather bank with them than anyone else. Reviewed on: 15th February 2024

Easy to set up and a nice app experience!

Easy to set up and a nice app experience! Great savings options and flexibility opening accounts. Nice features on the round up as well! Reviewed on: 15th February 2024

Exemplary and responsive service

Been with many banks over the years and recently opened a chase account. When calling them or messaging on the app they are always super responsive and handle every request with high degrees of customer service. Reviewed on: 15th February 2024

They’ve been absolutely brilliant especially with th...

They’ve been absolutely brilliant especially with the cash back and high interest on round ups Reviewed on: 15th February 2024

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