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Chase Bank: Current account reviews

Name: Current account
Rating: 4.94 (48951 reviews)

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4.94

Based on 48,951 reviews, last reviewed 10th Apr 2026

449200% increase in 5 star reviews

in the past 90 days

1000% increase in 1 star reviews

in the past 90 days

97%

Latest highest rating:

4

Initially pulled in with their competitive interest... Initially pulled in with their competitive interest rates and 1% cashback on spending, but unfortunately became a spare bank account over time as they... Read more Reviewed on: 10th April 2026

Latest lowest rating:

2

Customer serive at Chase bank poor Custo.mer service experience when I needed them could not have been worse. Two occasions I have needed their help and each time they have let me down ... Read more Reviewed on: 25th March 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

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Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (48951)

Great and easy banking, many options available to ge...

Great and easy banking, many options available to get the best out of my money! Reviewed on: 15th February 2024

Very easy to deal with bank and great customer service

Very easy to deal with bank and great customer service Reviewed on: 15th February 2024

chase is good at protecting money

Very good at getting my money back from scammers especially in distressing times, the team was so professional and knowledgeable. they explained how to prevent future scams, how to protect my money, and as a mastercard holder they explained their chargeback feature, unlike traditional highstreet banks. Reviewed on: 15th February 2024

Sleek Modern Banking

I’ve been a Chase customer for almost two years, and I can confidently say it’s the best bank I’ve ever had. Here’s why: User-Friendly App: Chase’s mobile app is a breeze to use. Whether I’m transferring money between accounts or checking my balances, everything is intuitive and straightforward. Efficient Customer Support: Whenever I’ve had a query, I’ve never waited more than two minutes to speak with a helpful human being. They patiently explain any concerns I have. Interest on Savings: Chase offers competitive interest rates on their savings accounts. Plus, their Round Up feature allows me to push the excess from my spending to my savings, earning me extra interest. Cashback Rewards: With 1% cash back on all spending, Chase’s rewards program is a winner. It’s like getting a little bonus every time I use my card. Travel-Friendly: I opened an account before a trip to South Africa, and it turned out to be invaluable. The app worked seamlessly, and Chase provided excellent exchange rates during my travels. Generous ATM Withdrawal Limits: When I’m abroad, Chase’s higher daily ATM withdrawal limits come in handy. Plus, they remind me of upcoming direct debits. In summary, Chase combines modern technology with excellent service, making banking simple and efficient. If you’re looking for a reliable digital bank, I highly recommend giving Chase a try! Reviewed on: 15th February 2024

Great account easy to use and a great app to work ,a...

Great account easy to use and a great app to work ,also you make money on every purchase Reviewed on: 15th February 2024

Brilliant bank with great benefits

Brilliant bank with great benefits as round-up and cashback, customer friendly app. Reviewed on: 15th February 2024

Barclays bank to go Chase

I moved from Barclays bank to go Chase and best thing I ever did. They are doing everything right. Reviewed on: 15th February 2024

I recommend Chase to all!

I recommend Chase to all my friends and family! Chase is free to use, and has excellent perks for banking with them. I get 1% AER on my current account, and 1% Cashback too with all spendings (which is a massive bonus). I have used the customer service within the Chase app several times too and have always been impressed with the service, very quick and efficient in helping me with my banking. Reviewed on: 15th February 2024

Easy simple to use App and if need a human being at...

Easy simple to use App and if need a human being at the end of the phone. Reviewed on: 15th February 2024

Excellent customer service!

Excellent customer service! Responds very quickly with helpful advise via message. Good cash back and interest rates. Easy to use app. Reviewed on: 15th February 2024

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