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Chase Bank: Current account reviews

4.94
Based on 44,261 reviews, last reviewed 17th Jun 2025
94% decrease in 5 star reviews
in the past 90 days
65% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
97%
See only 4 star reviews
3%
See only 3 star reviews
0%
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0%
See only 1 star reviews
0%

Latest highest rating:

5

Amazingly cheap conversion rate when spending overseas Amazingly cheap conversion rate when spending overseas Reviewed on: 17th June 2025
Kin's avatar
Kin

Latest lowest rating:

1

Terrible customer service. Terrible customer service. No follow through. Agents that lie about what they’re doing. False offers of resolution. Close off chats before there’s a r... Read more Reviewed on: 14th May 2025
Daniel T's avatar
Daniel T

About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

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Chase Bank Current account reviews (44261)

Really good bank

5
One of the best banks I've been with Reviewed on: 18th March 2023

Very Rewarding

5
The app is so user friendly and I like the fact that there are no account numbers showing on the card plus having Cash back as well, what’s not to love. Reviewed on: 18th March 2023

Best newcomer Chase

5
Chase offers attractive and exchange rates and creative flexible solutions to banking Reviewed on: 18th March 2023

Great customer service

5
Just really straight forward and when they noticed a large amount coming out they double checked everything and then old it really straight forward spoke to someone really quick Reviewed on: 18th March 2023

Customer first

5
Great account, whose interest rates have continuously been updated. App is user friendly. Easy to move money between current and savings accounts Reviewed on: 18th March 2023

Easy to use app, cash back on spending, introduction of interest paid on current account!

5
I have been a customer of Chase for a year. I have found the banking app easy to use. Cash back on spending is attractive as is the payment of interest which is being introduced on the current account. So far no complaints! Reviewed on: 18th March 2023

Simply great

5
Wonderful experience and have recommended to many friends. Reviewed on: 18th March 2023

Fantastic product

5
Easy to use, customer friendly, great savings rate, use free of charge overseas, round up and rewards excellent Reviewed on: 18th March 2023

Excellent

5
Very good experience and customer service Reviewed on: 18th March 2023

Best bank for Cashback

5
Best bank for Cashback and fantastic customer service Reviewed on: 18th March 2023

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