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Chase Bank: Current account reviews

Name: Current account
Rating: 4.94 (48951 reviews)

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4.94

Based on 48,951 reviews, last reviewed 10th Apr 2026

449200% increase in 5 star reviews

in the past 90 days

1000% increase in 1 star reviews

in the past 90 days

97%

Latest highest rating:

4

Initially pulled in with their competitive interest... Initially pulled in with their competitive interest rates and 1% cashback on spending, but unfortunately became a spare bank account over time as they... Read more Reviewed on: 10th April 2026

Latest lowest rating:

2

Customer serive at Chase bank poor Custo.mer service experience when I needed them could not have been worse. Two occasions I have needed their help and each time they have let me down ... Read more Reviewed on: 25th March 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

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Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (48951)

Excellent Current Account.

Acceptable interest for a Current Account. Simple to operate via app. Good cash back and round-up. Reviewed on: 15th February 2024

A great modern bank, good interest rates

A great modern bank, good interest rates Reviewed on: 15th February 2024

Excellent bank, website very easy to navigate.

Excellent bank, website very easy to navigate. Reviewed on: 15th February 2024

Chase bank is great

With the current offer of 1% cash back on spends is perfect for my situation Reviewed on: 15th February 2024

Chase is the best.

Very simple to use, clear and on-time statements, value for money, and easy to manage finance. Reviewed on: 15th February 2024

I have had the account for ova year and very...

I have had the account for ova year and very pleased Reviewed on: 15th February 2024

Excellent customer service when I had a problem

Excellent customer service when I had a problem Reviewed on: 15th February 2024

I have found my Chase account to be straightforward...

I have found my Chase account to be straightforward with excellent customer service, although I have only had to use it once. Reviewed on: 15th February 2024

Really impressed.

I've been really impressed with Chase over the past ~2 years I've been using them - they've been communicative and very reactive to changes in the financial market to the benefit of their customers. Reviewed on: 15th February 2024

10/10 The transparency of this account is amazing.

The transparency of this account is amazing. It break down the transactions into an easily readable platform. All your information is stored in one place. They have few products but they are promoted really well and are accessible to all. I like how they change the rate of my savings account so I am not looking for the best deal all the time. 10/10 for service. Reviewed on: 15th February 2024

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