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Chase Bank: Current account reviews

Name: Current account
Rating: 4.94 (48951 reviews)

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4.94

Based on 48,951 reviews, last reviewed 10th Apr 2026

449200% increase in 5 star reviews

in the past 90 days

1000% increase in 1 star reviews

in the past 90 days

97%

Latest highest rating:

4

Initially pulled in with their competitive interest... Initially pulled in with their competitive interest rates and 1% cashback on spending, but unfortunately became a spare bank account over time as they... Read more Reviewed on: 10th April 2026

Latest lowest rating:

2

Customer serive at Chase bank poor Custo.mer service experience when I needed them could not have been worse. Two occasions I have needed their help and each time they have let me down ... Read more Reviewed on: 25th March 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

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Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (48951)

Chase is absolutely amazing.

Chase is absolutely amazing. Very quick set up many different few within the app the provides great value for money such as 1% cash back offers and the savings feature with regular increases in the interest rate. The ability to have multiple accounts and spend from different ones at the click of a button is also very useful. The customer service is very prompt, efficient and useful. Overall, my favourite account. Reviewed on: 15th February 2024

It is absolutely brilliants experience

It is absolutely brilliants experience , So easy to use, Great customer service and reward points Reviewed on: 15th February 2024

excellent service, encouragement to make sensible mo...

excellent service, encouragement to make sensible money decisions without any pressure. genuinely making it easy to have money in places it will work hardest for you. Keeps you well informed regarding upcoming payments etc so you can move money from saver to current etc. Reviewed on: 15th February 2024

One word to describe Chase is ease.

One word to describe this bank is ease. I rarely come across issues with chase, and when I do, it is swiftly sorted out. An easy to use app, friendly customer service, generally outstanding care. 10/10 Reviewed on: 15th February 2024

Very good instant access current account and account...

Very good instant access current account and account facilities Reviewed on: 15th February 2024

Excellent!

Opening account with Chase was simple, and from then on, it was just super easy using the app and the whole banking experience overall! Highly recommended. Reviewed on: 15th February 2024

Great current account with cashback

Great current account with cashback Reviewed on: 15th February 2024

Excellent bank to use for foreign travel.

Excellent bank to use for foreign travel. Reviewed on: 15th February 2024

Great app, real easy to use.

Great app, real easy to use. Very secure. Reviewed on: 15th February 2024

very simple to use.

Never had any issues, very simple to use. Reviewed on: 15th February 2024

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