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Chase Bank: Current account reviews

Name: Current account
Rating: 4.95 (44261 reviews)

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4.94

Based on 44,261 reviews, last reviewed 17th Jun 2025

94% decrease in 5 star reviews

in the past 90 days

65% decrease in 1 star reviews

in the past 90 days

97%

Latest highest rating:

5

Amazingly cheap conversion rate when spending overseas Amazingly cheap conversion rate when spending overseas Reviewed on: 17th June 2025

Latest lowest rating:

1

Terrible customer service. Terrible customer service. No follow through. Agents that lie about what they’re doing. False offers of resolution. Close off chats before there’s a r... Read more Reviewed on: 14th May 2025

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

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Chase Bank Current account reviews (44261)

Great Bank

The app is very easy to use. I like the easy way you have to approve transfers from your account. It is also easy to transfer money from my chase current to my chase savings. I especially like the round up . It’s a great way to save. The rewards scheme is also brilliant.. The help section on the app is very useful and easy to use. I have never had any problems with the account since I opened it a year ago. I would and did recommend this account to my family and friends. Reviewed on: 18th March 2023

Great banking service provided

Recently joined Chase and have a current account and 2 savings account with them. Quick to apply. Accounts really simple and easy to use for a non-technical person. Reviewed on: 18th March 2023

Accessible

Very straightforward to use and notifications of monies in and out appear on iphone immediately. Reviewed on: 18th March 2023

Great bank

The app is very intuitive and has useful features that pay you extra, such as 5% on round up spending and 1% cash back on spending. Reviewed on: 18th March 2023

An easy to use current account

A user friendly account with an app that shows transactions immediately. The debit card also works perfectly with in app verification of purchases which is excellent security. The debit card can also be used abroad and last year I used it in North America. No need to contact the bank before going abroad and transactions showed in the account almost immediately. The 1% cashback is to me an important part of this account. Reviewed on: 18th March 2023

Brilliant

Everything about this bank is amazing Reviewed on: 18th March 2023

Easy

Easy - to set up an account, to use the app and to pay with Apple Pay or by card. Thanks, Chase. Reviewed on: 18th March 2023

Easy - quick and cashback too

The Chase savings account is so easy to set up and very secure. Their bank card has no account details on it so you feel safer. The app is simple to use and you can see everything at the tap of an icon. I still have 1% cashback until October - hope they extend it :) Reviewed on: 18th March 2023

Great online bank account

Good clear website and excellent debit card with 1% cash back on most purchases that is paid promptly. I have been with the bank nearly a year and am please to see that the 1% cash back will continue (up to£15 per month) in my second year. I also feel confident with making purchases with my debit card as in most cases I am required to verify the payment by logging into the App. Reviewed on: 18th March 2023

Professional organisation that cares for its customers

Chase bank was recommended to me by a friend and it’s the best recommendation I’ve ever had. App is easy to use and saving potential is great Reviewed on: 18th March 2023

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