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Chase Bank: Current account reviews

Name: Current account
Rating: 4.86 (49010 reviews)

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4.86

Based on 49,010 reviews, last reviewed 7th Jul 2026

99% decrease in 5 star reviews

in the past 90 days

90% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

4

I have found Chase to be a reliable online bank. I have found Chase to be a reliable online bank. The app is user friendly and their customer service is very good. Reviewed on: 7th July 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

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Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49010)

I love the 1% cash back option that is rare with oth...

I love the 1% cash back option that is rare with other current accounts Reviewed on: 15th February 2024

I am a new customer and by far having an awesome exp...

I am a new customer and by far having an awesome experience.Timely communication and acting with integrity . Reviewed on: 15th February 2024

Fantastic online bank

Very good currency value easy to use Reviewed on: 15th February 2024

I love the cash back offer on all debit card spend t...

I love the cash back offer on all debit card spend to help me earn money while spending it! They also helped me with a dispute recently and resolved it shiftly through the WeChat service via the app Reviewed on: 15th February 2024

Great customer service, great bonuses

Great customer service, great bonuses Reviewed on: 15th February 2024

So easy to use and fantastic and helpful service!

So easy to use and fantastic and helpful service! Reviewed on: 15th February 2024

The casback is great and the interest rates are amaz...

The casback is great and the interest rates are amazing Reviewed on: 15th February 2024

Just been great all round couldn't wish for more

Just been great all round couldn't wish for more Reviewed on: 15th February 2024

Easy to use app, excellent interest rates and love...

Easy to use app, excellent interest rates and love the yearly round up . Reviewed on: 15th February 2024

I cannot fault the chase service

If a query is put forward the customer service is absolutely excellent! They answer your queries in record time, they are understanding and professional with your query, I cannot did any fault with the service and answers which they give. Reviewed on: 15th February 2024

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