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Chase Bank: Current account reviews

Name: Current account
Rating: 4.94 (48951 reviews)

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4.94

Based on 48,951 reviews, last reviewed 10th Apr 2026

449200% increase in 5 star reviews

in the past 90 days

1000% increase in 1 star reviews

in the past 90 days

97%

Latest highest rating:

4

Initially pulled in with their competitive interest... Initially pulled in with their competitive interest rates and 1% cashback on spending, but unfortunately became a spare bank account over time as they... Read more Reviewed on: 10th April 2026

Latest lowest rating:

2

Customer serive at Chase bank poor Custo.mer service experience when I needed them could not have been worse. Two occasions I have needed their help and each time they have let me down ... Read more Reviewed on: 25th March 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

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Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (48951)

Chase is good bank, friendly customer service apps d...

Chase is good bank, friendly customer service apps decent too all you want. Reviewed on: 15th February 2024

Good value for money

I got the app for the cashback after being recommended by MSE. The cashback is good, and I also get interest, which is better than many banks offer on a standard current account. The app is easy to use, and I've not had any problems. Reviewed on: 15th February 2024

Excellent offers & easy to use app

Excellent offers, easy to use app and good interest rates. Reviewed on: 15th February 2024

Very good overall experience from nearly one whole y...

Very good overall experience from nearly one whole year of use. Reviewed on: 15th February 2024

Just Do It.

app is super easy, everything is clear;ey laid ou and easy to use. Reviewed on: 15th February 2024

Best bank

Great app and you can talk to real people Reviewed on: 15th February 2024

Good quick Communications via phone or live chat

Good quick Communications via phone or live chat Reviewed on: 15th February 2024

Been using Chase for over a year now.

Been using Chase for over a year now. Great saving incentives and great customer service Reviewed on: 15th February 2024

Very efficient service and very easy app to use

Very efficient service and very easy app to use Reviewed on: 15th February 2024

User friendly app

Using the app is easy and accessible and the app provides useful insights into spending habits. Reviewed on: 15th February 2024

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