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Chase Bank: Current account reviews

Name: Current account
Rating: 4.86 (49010 reviews)

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4.86

Based on 49,010 reviews, last reviewed 7th Jul 2026

99% decrease in 5 star reviews

in the past 90 days

90% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

4

I have found Chase to be a reliable online bank. I have found Chase to be a reliable online bank. The app is user friendly and their customer service is very good. Reviewed on: 7th July 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

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Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49010)

Cashback is great and I’ve earned a fair bit of money.

Cashback is great and I’ve earned a fair bit of money. Savings rate used to be better than it is now - it’s not as competitive. Reviewed on: 15th February 2024

Really good and wish to be given 5 stars

Really good and wish to be given 5 stars Reviewed on: 15th February 2024

App is easy to use and reliable.

App is easy to use and reliable. Transfering money is so easy and Rate ok. Would like a good credit card products if you are considering expanding products range. Reviewed on: 15th February 2024

Best bank ever

Know at a glance bank balance, earn for spending, just all round brilliant service Reviewed on: 15th February 2024

Have used for 1 year with no problems

Have used for 1 year with no problems Reviewed on: 15th February 2024

Very good customer service

Excellent interest rates and good customer service Reviewed on: 15th February 2024

Excellent app, speedy customer service and growing c...

Excellent app, speedy customer service and growing catalogue of products. Reviewed on: 15th February 2024

No-one else can chase them down

I have had nothing more but the best of banking services and help from everyone at chase banking over the past 2 years since joining, can't speak highly enough of them. Reviewed on: 15th February 2024

Excellent customer communication via the app.

Excellent customer communication via the app. No waiting around. Reviewed on: 15th February 2024

Best Bank I’ve ever been with by far

Best Bank I’ve ever been with by far Reviewed on: 15th February 2024

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