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Chase Bank: Current account reviews

Name: Current account
Rating: 4.94 (48946 reviews)

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4.94

Based on 48,946 reviews, last reviewed 30th Mar 2026

448800% increase in 5 star reviews

in the past 90 days

1000% increase in 1 star reviews

in the past 90 days

97%

Latest highest rating:

5

Great app, fab customer service. I moved to chase following the introduction of the rewards programme for cashback. The app is great and easy to use and the service provided is very g... Read more Reviewed on: 30th March 2026

Latest lowest rating:

2

Customer serive at Chase bank poor Custo.mer service experience when I needed them could not have been worse. Two occasions I have needed their help and each time they have let me down ... Read more Reviewed on: 25th March 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (48946)

Review of the Chase Bank, Current account:

Great for everyday cashback on current account and n...

Great for everyday cashback on current account and no charge card abroad Reviewed on: 12th April 2024

Excellent bank and fantastic service

Excellent bank and fantastic service Reviewed on: 13th February 2026

Very Helpful

Very good for stopping fraud and helping me with any problems. Reviewed on: 13th February 2026

Simple to use and brilliant for travel with no fees...

Simple to use and brilliant for travel with no fees and great exchange rates. Reviewed on: 13th February 2026

Best around by far

Fair helpful and professional by far the best in class Reviewed on: 13th February 2026

Never had an issue with Chase.

Never had an issue with Chase. Easy to use app. Money back on spending. Reviewed on: 13th February 2026

Whenever there is an issue the staff have been great...

Whenever there is an issue the staff have been great at helping fix the issue as quickly as possible. Reviewed on: 13th February 2026

1% cashback

I like the rewards and 1% cashback on groceries Reviewed on: 13th February 2026

Excellent Customer Service

Great current account! And very helpful customer service whenever I have needed their support Reviewed on: 13th February 2026

rewards are good and helpful.

rewards are good and helpful. always use as daily bank Reviewed on: 13th February 2026

Efficient, effective and person friendly bank

Efficient and effective. Particularly in answering questions or problems quickly and by a real person. Queries answered very quickly and with attention to my advanced age and no tech no how. Reviewed on: 13th February 2026

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